Leading CIOs share the decisions that they'd still like to take back. Check out their lessons learned from mistakes on costs, culture, career path, and more.
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Doug Haugh, Mansfield Oil CIO: We waited to launch our startup in 1999 instead of 1998. What a difference a year would have made! We had an actual working web application in 1998 that we coded in ColdFusion. While others were raising tens of millions of dollars with PowerPoint presentations, we had something real with live customers testing it for us. It was a big mistake to wait. Now I believe: Go with your gut; be bold; be optimistic; don't listen to naysayers. This is all advice you hear often but don't truly understand until you find out what a year of indecision can cost you.
IT Service Management Must EvolveThe idea of technology being delivered as a service appeals to the 409 IT pros responding to our Service-Oriented IT Survey. But cloud providers are competing for that work, and CIOs are being selective.