Strategic CIO // Executive Insights & Innovation
Commentary
2/11/2009
01:10 PM
Bob Evans
Bob Evans
Commentary
Connect Directly
RSS
E-Mail
50%
50%

Old Approaches Are Killing IT's Ability To Succeed

Want to maximize the odds that a business-technology project will fail? Then be sure to follow the age-old formal request process. Want to maximize the odds that you'll fail to harness the potential of SaaS and cloud computing? Then just keep playing the cop instead of the evangelist. Want to ensure projects are outdated? Then keep grinding through The Queue even after business conditions have changed. A guest columnist makes the case for new approaches.

Want to maximize the odds that a business-technology project will fail? Then be sure to follow the age-old formal request process. Want to maximize the odds that you'll fail to harness the potential of SaaS and cloud computing? Then just keep playing the cop instead of the evangelist. Want to ensure projects are outdated? Then keep grinding through The Queue even after business conditions have changed. A guest columnist makes the case for new approaches.My connection with this guest columnist came about in an unusual way: about a month ago, after I published a Global CIO column urging CIOs to begin aligning IT with their companies' customers instead of with some mythically detached thing called "the business," I got a letter from IT analyst Tom Lodahl telling me that, given where I had put my head, there was zero chance of me getting a sunburn.

So we went back and forth a bit on the validity of the whole "alignment" idea and while we did not reach a point where our thinking exactly, uh, "aligned," Tom's insights convinced me that his ideas should be shared with the Global CIO audience. Ergo, his column, "Business/IT Alignment Redux," was posted yesterday on InformationWeek.com.

Tom's column includes lots of compelling ideas, but to me the most eye-opening was his research showing that "Those who rely most on the formal request process have the worst alignment. The request process puts a formal wall between IT and the business, so communication on what is needed and what is possible is very constrained." His column includes a great graphic that shows the straight-line correlation between outdated ideas and bad outcomes.

You also can see more related work from Tom and his co-author and partner, Kay Redditt, at their Web site.

Comment  | 
Print  | 
More Insights
The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Must Reads Oct. 21, 2014
InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and community news at InformationWeek.com.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.