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8/30/2012
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Top 15 Government IT Innovators For 2012

From mobile apps to testbeds on wheels, creative thinkers at government agencies are finding ways to better serve the public.
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Embracing the new generation of mobile devices and applications is one of the biggest opportunities in government. NASA's Jet Propulsion Lab was one of the first organizations to come up with a modern mobile strategy that served two key constituencies: its employees and the public.

It started with the iPhone. JPL prototyped iPhones for internal use, tested them, and worked with Apple to meet its requirements. That work paved the way for internal adoption of iPads and Android devices.

As those devices proliferated, JPL's mobile app team established an internal app portal, while making other mobile apps available for public consumption in the iTunes store, Android Market, and Windows Azure Marketplace. JPL's Space Images app alone has been downloaded nearly 1 million times.

Go to the 2012 InformationWeek 500 homepage

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hsteinhauer
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hsteinhauer,
User Rank: Apprentice
9/28/2012 | 8:37:16 PM
re: Top 15 Government IT Innovators For 2012
I found this interesting in that people assume that the Cloud Providers understand "elasticity" and how to make it happen. Also that experts are needed to optimize and operate cloud infrastructure.

I'm seeing that management still thinks that these people are just plug and play. Plug one out that is causing waves, and plug in someone else from the stack of resumes waiting for a job. They should be able to pull their own weight once we get them access to our systems.

Tribal knowledge is not that easily passed around, nor are the 'standard ways of doing things' easily picked up.

Then there is the challenge of understanding that just because there is a slow down in an application, that people understand why there is a slow down and how to fix it.

Over the years we have seen that a CPU upgrade does not solve all the problems. A clear understanding of how things work is required to know what needs to be improved.

Thanks for publishing this and showing us that once again, there is need for real experts in the field.
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