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9/24/2004
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IT's Role In Realizing the Possible

Wal-Mart's Way Table Of Contents:

  • Page1: Insourcing IT And Software Development
  • Page 2: The Potential Of RFID
  • Page 3: Massive, Centralized Infrastructure
  • Sidebars:
  • Wal-Mart CIO Linda Dillman On RFID
  • People First: Talent Development Is A Wal-Mart Hallmark
  • Wal-Mart's RFID Mandates: Separating Fact From Fiction
  • A Leader-To-Be With A Diverse Background
  • Once RFID Milestone Passes, Focus Shifts To More Suppliers
  • IT's Role In Realizing the Possible
  • Case Study in Fast-Track Career Growth
  • Battle-Hardened Director Of Information Security
  • Quick Poll: Outsource vs. Insource

  • Sharmeelee MadanaopalanWhat started as an eight-month consulting stint in the United States has turned into a longer stretch for Sharmeelee Madanaopalan, who arrived in Bentonville in 1998 from her home in India.

    Now she's known as the Queen of SWAS (Store Within A Store) technology, which lets department heads run their business units more efficiently. Buyers and suppliers want to run various exception reports for in-stock, out- of-stock, or any other items particular to their departments.

    Straight From The Source

    Wal-Mart's RFID information page for suppliers

    Wal-Mart press release on the rollout of electronic product codes

    The Wal-Mart Culture, including 3 basic beliefs

    Sam Walton and the Sundown Rule

    The History of Wal-Mart

    Biography of CIO Linda Dillman


    Madanaopalan made her mark in 2001 as the programmer who figured out how to take the increasing number of exception reports people were trying to run and automate the report-generating process with a Web-based tool. "Now when I say something's not possible, Ms. Linda Dillman tells me, 'I hate to hear that because you know it is,'" Madanaopalan says.

    In her role as a strategic-applications manager, Madanaopalan focuses on delivering consistency in apps for daily inventory maintenance, planning, and replenishment. Consistency is one of the reasons it's easy for Wal-Mart to give employees the opportunity to switch jobs, from IT to buyer or any other area, she says. "If systems are consistent throughout the company, you don't have to learn new applications each time you switch."

    Photo of Wal-Mart courtesy of Knight Ridder

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