One-Trick Pony A research and development budget reflects a company's vision and demonstrates its commitment to ensuring both its own existence and the continued loyalty of a growing customer base ("Future Funding," Oct. 28, p. 30).
The facts of Dell Computer's minimal R&D investment are troubling and may be indicative of a complacency worse than death. Its eggs may be in the Intel and Microsoft baskets, and this may please stockholders by saving on R&D, but it's not a strategy of success. Should those other companies suffer reversals, Dell will be revealed to be a one-trick pony. Didrik Thede Facilities Manager, Seaport Group, Baltimore
In its version of Orwellian doublespeak, spam is fine as long as the subject contains something such as ADV, the From address isn't fraudulent, and it contains an opt-out mechanism.
Wrong, wrong, wrong. Unsolicited bulk E-mail is the cause of high ISP rates and shouldn't cross the Internet.
Our E-mail accounts are just that--ours. No one has a higher right of primacy regarding how they're used. Don Halterman
Mount Laurel, N.J.
Keep Unions Out
If people can't keep their jobs through performance, they're in the wrong business ("Economy May Spur IT Union Rally," Oct. 14, p. 67). If they don't like the pressure of having to stay current to get and keep jobs, do something else. Unions will screw up the industry and make it tougher for the real workers. Perry Jurancich
Remote Access Engineer, Cremacs, San Diego
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.