There's an article in virtually every technology magazine every week about the chronic shortcomings of Windows ("Fix-It Fatigue," Sept. 15, 2003). Why don't the Fortune 100 call a conference of their IT execs and staff attorneys and give them two missions: either develop a "client's agreement" that Microsoft would have to sign in order to do business with the consortium or commit to an investment of funds sufficient, within 24 months or so, to underwrite an alternative to this offending product?
No other vendor could produce products as consistently flawed as Windows and not face recalls, lawsuits, or both.
The example of patients whose lives are at risk if a critical lab system isn't available because of a virus attack is real. My company spends thousands of hours protecting against this.
I'd like to spend a couple of minutes with one of these hackers in a closed room like in the movie "Casino."
Senior VP of IT and CTO, HIP Health Plan of New York
Out In The Open
Of all the proposed solutions to spam I've heard, one makes sense ("Outsmarting Spam," Sept. 1, 2003). The originating address must be included in the E-mail header, and it must be impossible to hide or spoof that address. Once the spammers can't hide, the volume of mail will be reduced, because they'll no longer have the cover of anonymity.
President, Good Advertising, Memphis, Tenn.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.