I find it ridiculous that so many companies demand to know people's Social Security numbers before providing service ("Laptop Theft Puts Customer Data At Risk," March 29, 2004). I called the Social Security agency about that issue and was told that it's legal. This means that if I want electricity, I must provide my Social Security number. I can't go to another electric company, and I cannot pay my bill in advance. There's no other option.
Chapel Hill, N.C.
Thanks for the article on Jerry McElhatton of MasterCard International ("Telling It Like It Is," March 29, 2004). I saved a copy for future inspiration when pursuing IT upgrades for my company, and I passed the original on to a co-worker who's enrolled in an ITstrategy course for her MBA program.
Accounting Manager, Dayton Aerospace, Dayton, Ohio
Federal Law Needed
The security of our personal information is in serious doubt ("Prove It's Secure," March 15, 2004). We have no control over the countless databases that contain our financial and personal DNA.
I support the Arizona legislative proposal that will require companies to obtain written permission from customers before sending financial data offshore, but legislation also must be enacted at the federal level requiring all companies that outsource patient or customer data to any third party to divulge the country, company, and address.
Any group attempting to do us harm will be able to do it from the comfort of their own laptops.
Compliance Engineer, NEC Infrontia, Shelton, Conn.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
IT Strategies to Conquer the CloudChances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.