Business & Finance
Commentary
10/8/2004
08:00 PM
Commentary
Commentary
Commentary
50%
50%

Letters To The Editor

Well-Placed Trust

Thank you, Linda Dillman, for having the trust in your staff and the business smarts to recognize the business advantage of involving your staff in Wall-Mart's business--not just supporting it ("Wal-Mart's Way," Sept. 27, 2004). I hope that CIOs who are hell-bent on cost reduction and outsourcing read this article and have serious doubts about their decisions to send yet another industry offshore.

Maybe instead of cost reduction they should look at how their organizations could improve customer satisfaction and sales. The U.S. IT workforce is up to the challenge. There are a lot of us who understand business more than senior executives think. They haven't seen that knowledge because they haven't delegated responsibilities as Dillman has.

Roland Demers,
IS Manager, National Semiconductor, Annapolis Junction, Md.

Perils Of Pigeonholing

The Secret CIO's "He Doesn't Like You, Just Because" was both hilarious and serious (Sept. 27, 2004). I've encountered similar situations with salespeople who mandate a "strengths pro- file" to summarize employees personality types and hold on to that for too long. This confines staffers into personality categories, and inaccurate judgments are made.

It's been rather hurtful being subject to Kratmeyer types, so much so that I know of many people who have left otherwise good positions.

Suzanne Coyle,
Director of Marketing, Common Sense Money, Norwalk, Conn.

Hassle-Free Installation

Please pass on my regards to Fred Langa for his article on how to build an XP bootdisk with all the updates put in at installation ("How To Save An Hour Or More On XP Installs," Sept. 20, 2004).

Little gems like this make computing for the home user (anyone, I suppose!) so much more hassle-free and less time consuming.

Fred Sherrington,
La Baie, Quebec

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.