As a hands-on IT worker, I don't think my job could be outsourced, although the brief on how the 65,000 cap for H-1B visas had already been hit for 2005 makes me wonder ("Cap On H-1B Visas Quota Reached," Oct. 18, 2004).
I've always been of the mind that sending American jobs overseas was somehow an act of treason, but I'm not a Fortune 500 VP, CFO, or CIO. I can still remember when Made In Japan applied to cheap toys, Commies lived in Russia, and India was an exotic, far-away place that made lots of rattan furniture and copper knickknacks.
Network Analyst, California State University Long Beach
No Problems With Upgrade
I've installed SP2 on all three of my machines and experienced no problems ("Windows XP Service Pack 2: Is It Time Yet?" Oct. 19, 2004). Without realizing I was going through the checklist, I did all the steps except No. 4.
I left Norton Internet Security running. As the install was wrapping up, it gave me a message box that indicated that Windows saw Norton was active and offered to replace it. I chose no.
Lead Programmer, American National Insurance, La Marque, Texas
I enjoyed Herbert W. Lovelace's article on outsourcing, particularly his comments about using technology as a tool rather than the solution ("Outsourcing Isn't Always The Answer," Oct. 4, 2004). I see many instances where technology and automation aren't utilized correctly. Automation is used to enhance a job and make an employee more productive, not do away with the employee completely.
Information Assurance Manager, Defense Information Systems Agency, Ogden, Utah
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.