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10/29/2004
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Letters To The Editor

New Era For IT

As a hands-on IT worker, I don't think my job could be outsourced, although the brief on how the 65,000 cap for H-1B visas had already been hit for 2005 makes me wonder ("Cap On H-1B Visas Quota Reached," Oct. 18, 2004).

I've always been of the mind that sending American jobs overseas was somehow an act of treason, but I'm not a Fortune 500 VP, CFO, or CIO. I can still remember when Made In Japan applied to cheap toys, Commies lived in Russia, and India was an exotic, far-away place that made lots of rattan furniture and copper knickknacks.

John Powell
Network Analyst, California State University Long Beach


No Problems With Upgrade

I've installed SP2 on all three of my machines and experienced no problems ("Windows XP Service Pack 2: Is It Time Yet?" Oct. 19, 2004). Without realizing I was going through the checklist, I did all the steps except No. 4.

I left Norton Internet Security running. As the install was wrapping up, it gave me a message box that indicated that Windows saw Norton was active and offered to replace it. I chose no.

Walter Hawkins
Lead Programmer, American National Insurance, La Marque, Texas


Automation Abuse

I enjoyed Herbert W. Lovelace's article on outsourcing, particularly his comments about using technology as a tool rather than the solution ("Outsourcing Isn't Always The Answer," Oct. 4, 2004). I see many instances where technology and automation aren't utilized correctly. Automation is used to enhance a job and make an employee more productive, not do away with the employee completely.

Tim Martin
Information Assurance Manager, Defense Information Systems Agency, Ogden, Utah

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