I've been advocating education over dubious software solutions regarding malware for years ("Raising Awareness Key To Thwarting Spyware," Jan. 17). Educating people on the dos and don'ts of computer use is the only definitive solution to the problem of malware.
The systems of those of us who are vigilant are continuously under attack by the systems of people who aren't. Their infected machines continue to attack our systems and cost us time, money, and bandwidth. This is no longer a single individual's problem--this is a problem for all computer users.
Systems Administrator, York Financial Advisory
Free Publicity For Apple
I've always reminded my clients that when someone is that interested in your company and your products, it's a good thing ("Apple Targets Harvard Student For Product 'Leaks'," Jan. 13). It builds interest, excitement, and future sales. Nothing is secret for long in this technological world, and as long as this young man did nothing illegal to obtain his information, let it be.
Terri J. Thornton President
ACME Communications Group
Keep Secrets Under Wraps
There's a good argument for the idea that journalists have a responsibility to use their position to expose misdeeds.
However, executives and employees have a responsibility to shareholders, and sometimes that requires keeping plans under wraps. Having a new iTunes phone (or whatever the secret of the week) isn't harmful to the competition, it's Apple's innovation. Exposing that information prematurely can rob the company of some of that advantage.
Brian Cooksey President
In "Machine Wars," the average number of E-mail messages National Instruments Corp. received during the first two quarters of last year climbed from 125,000 to 160,000 daily (Jan. 17).
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.