Your recent article "Gaining Strength From Sarbox" misstated MasterCard CFO Chris McWilton's assessment of a post-mortem of our Sarbanes-Oxley compliance (March 21). Mr. McWilton was quoted as saying we had "found poor documentation of financial controls that could have been automated, but weren't." In actuality, Mr. McWilton stated that we found inconsistent reporting that was being done by hand and could easily be automated for better consistency and efficiency.
Despite the cost and resource commitment required, MasterCard chose to voluntarily comply with Sarbanes-Oxley section 404 guidelines a full two years before the deadline for companies in our category because we strongly believe there's a very important benefit in demonstrating to our shareholders and customers that they can have confidence in our financial-reporting standards. MasterCard consistently works to leverage the changes mandated by the legislation with an eye on achieving greater efficiencies and improved operations at all levels of our organization.
Sharon Gamsin VP, Global Communications
Internet Knows No Borders
What good will U.S. laws do in other countries ("Uncovering Spyware," March 21)? The Internet isn't American. Software isn't American. Most important, viruses, adware, and spyware aren't American. Unlike SARS, a physical virus that was contained for the most part in Asia, the Internet has no water to cross. Its only barrier is a data line.
I applaud you on researching this topic. However, the struggle ahead will undoubtedly prove to be an impossible one to overcome.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.