The inference in your story "Small-Scale Offshoring" is that Patni Computer Systems' capabilities in the area of data migration are poor and our Oracle skills suspect (July 25). Neither is correct.
Patni has deep expertise in Oracle technologies and has worked in this area for many years both on a primary and subcontracted basis for Oracle.
Patni was a subcontractor for this engagement. However, we were brought on well after the project plans and scope were under way. Moreover, had we been allowed to place a team member on-site, we would have been able to manage the client's expectations in real time, while facilitating communications with the offshore team. As it was, we handled the data conversions of specific objects based on respective data mappings and functional specifications provided to us.
If anything, this anecdote is an example of the need for governance and communication among all parties in an outsourcing engagement.
Tony Viola Director of Marketing, North America
Patni Computer Systems
Due Diligence Required
Although I agree that many vendors are too quick to close the deal, it's ultimately the client's responsibility to understand enough about the complexity of the product or project they're outsourcing to determine if the vendor's proposal is feasible ("See You In Court," July 25).
Tom Watt Project Manager
The Vanguard Group
Thank you for one of the best articles in a long time in InformationWeek ("Sun Opens Up," June 27). It made me remember why I've used Java less and lessand Perl more and more for the last three years.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.