InformationWeek

This Week In InformationWeek Online: October 4, 1999

TOP STORIES:
COVER STORY: Going, Going, Gone! E-commerce is leading to an anything-goes environment of online bidding and dynamic pricing The Modern Call Center Customer relationships and loyalty take center stage Human Touch A new wave of E-service offerings blends the Web, E-mail, and voice by bringing people back into the picture Join The Team Configuration management aids communication and interaction among software developers who must work together to build complex applications, often in geographically dispersed teams and under increasing time pressure
Human Touch Intel Makes Web-Host Push Oracle Thinks Globally Hosted Buying Communities Get Boost	Dell-IBM Services Deal Personalized Shopping On The Internet E-Business, CRM Come Together

SOFTWARE	INTRANETS/INTERNET	IT MANAGEMENT
Suites For Services Firms Stock Market Monitor Saga Aims For Crowded Market App Server Branch Out	Office Supplies Online Web Privacy Protector Management For Portals Global E-Commerce InternetView: How's Your Web Server?	E-Biz Service Intraware Sells To Fit Document Trading Online Project Map Minimize Risks
HARDWARE	NETWORKING	CAREER
Legacy Data Goes Remote New Netfinity High-Priority Desktop	Easy Voice Mail VPN Management Videos With Value	Well-Rounded Education
LABS	FINANCIAL	EMERGING ENTERPRISES
Server Tests Seeks The Best TechView: The Truth Hidden In An RFP	Companies Seek Easier Money With Net Issues Taking Stock: F5 Set To Ride Net Wave	Internet Initiative One Platform For Services
OPINION	BEHIND THE NEWS	AUTHORITIES
Editor's Note: Online Auctions: A True Free Market? E-Business: Be Careful What You Wish For A Closer Look: Essentials For Coping With E-Mail Developments: HTML Gets Xtended IMHO: Wireless Comes Of Age	Behind The Numbers: CIOs' Pay Continues To Climb IT Confidential Behind The News	Redmond Watch: Time For A Deal APPLICATION DEVELOPMENT Join The Team
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In this issue:

Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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