InformationWeek

This Week In InformationWeekOnline: February 7, 2000

TOP STORIES:
COVER STORY: The New Force In Sales As roles are redefined, sales professionals try different approaches-and new IT tools. Oracle's Talking: Should You Be Listening? The company's applications strategy almost faltered, but its message is now getting through. IT At The Speed Of Light Optical networking is poised to change business networks--and their IT departments--forever. RFP: Under Construction Toromont wants to implement online ordering and maintenance. Roundtable: Business Poses New Challenges For IT Architectures E-business, mergers, and a global economy force companies to re-evaluate their technology.
The New Force In Sales Ford-UPS Alliance Will Let Dealers Track Cars Online Rate-A-Site Service Ofsfers Quick Feedback EMC Enhances Data Replication And Storage Products	Compaq Catches Flak For Direct-Sales Push Middleman For ASP Management State Farm Banks On Online Financial Services Pivotal's Technology Alliance Advances CRM Suite Business Booms For Specialized Web Marketplaces

BUSINESS APPLICATIONS	E-BUSINESS	SERVICES
Reporting Suite Sports More Options Supply-Chain Suite Targets Food Industry Visualization Software: Looking For A Market	Firmbuy Offers Hosted Procurement Site E-Commerce Companies Get Help With Returns Customer Tracking: It's Not Just Web-Site Hits	FTD.com Consolidates IT Outsourcing Critical Path Gains Collaboration, Message-Board Tools
INFRASTRUCTURE	EMERGING ENTERPRISE	CAREER
IBM Pushes AS/400 For ASPs Storage-Hardware Upgrade Offers Dual Functionality Compaq Server Ensures Windows NT Availability	One-Call Access To Voice, E-Mail, Fax	More Ways To Find Skilled Workers Project Planner That Sees People As Individuals Recruiters Discover Diverse Value In Web Sites
APPLICATION DEVELOPMENT	LABS	FINANCIAL
	Switches Help Share The Load TechView: E-Biz? Get A Clue What's Hot	Taking Stock: Customer Service Pays Off
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: New Opportunities For The Sales Force Business IT: Time To Seize The Opportunity Millennium Crunch: Three Cheers For The Victors!	Eye On IT: A Tale Of Two Businesses	Behind The Numbers: Web Surfers Beware: Someone's Watching Behind The News IT Confidential
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Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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