InformationWeek

This Week In InformationWeekOnline: April 10, 2000

TOP STORIES:
COVER STORY: The Well-Rounded Customer Companies must strive for a complete view of their customers as the relationship shifts from commerce to collaboration. Consumer Centricity The role of the consumer is being transformed from passive buyer to active participant in co-creating value. Roundtable: The Competence Base The Internet is giving customers power they never had before--and they're driving business innovation.
CA=E-Biz? Ballmer Says Verdict Won't Steer Microsoft Off-Course Wireless Ventures Promise More Services, Lower Prices Oracle Joins Ranks Of Supply-Chain Management Vendors	Dell Mounts Internet Push To Diversify Revenue Marketplace Debate: Compete Or Collaborate Enterasys Enterprise Switches Get Smarter EDS Pushes Into E-Business Services With Portal

BUSINESS APPLICATIONS	E-BUSINESS	SERVICES
Keep Large Projects On Track Report-Mining Tool Can Tap More Data Sources More-Targeted Approach To Managing Relationships Merant Promises To Ease Complicated ERP Upgrades Data Cleansing Helps E-Business Run More Efficiently ERP's Second Act: Online Access	Adobe Upgrades Web-Design Tools XML Eases Integration On Marketplace Platforms The Web Brings Real-Estate Transactions Home	Pressure-Systems Exchange Set To Go MCI WorldCom Debuts Managed E-Mail Services Service Providers Add Extranets To List Of Specialities
INFRASTRUCTURE	E-TRANSFORMATION	CAREER
Legato Releases Come Amid Turmoil Authentica Gives Users Control Of Electronic Documents Micron Boss Touts Web And Applications Hosting Fluke's Solid Performance Is No Accident Stratus Stays The High-Availability Course	Roundtable: How To Stay Ahead Of The Curve Lessons Learned From E-Transformation Success	Telework Programs Are On The Rise
APPLICATION DEVELOPMENT	LABS	FINANCIAL
No time For Quality Trade-Offs Telework Programs Are On The Rise	Quickteam Plays To The Middle Netscape's Challenge What's Hot	Financial News: Nasdaq's Ups And Downs Taking Stock: A Wild Day On Wall Street
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: Consumers: Center Of Your Universe Business/IT: A Visit To The Lunchroom, Take 2 Secret CIO: Where Have All The CIOs Gone? Comparitive Knowledge: Silicon Valley Needs Leadership	Matter Of Fact: The Longest Mile	Behind The Numbers: Not Everyone Wants A Storage Area Network Behind The News IT Confidential
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