InformationWeek

This Week In InformationWeekOnline: July 31, 2000

TOP STORIES:
COVER STORY: The Changing Face Of IT As IT becomes even more integral to success, companies are rethinking how the organization looks, functions, and interacts with the rest of the business. Act Globally, Serve Locally Companies try to balance centralized CRM and local needs.
A New Lineup For IBM Sybase Lets Developers Build Portable Net Applications Commerce One Integrates Electronic Data Interchange E-Mail Manager Centralizes Customer Response Oversight	NEC Systems Readies Services For Midsize Cisco Primes The Pump With E-Learning Donation Microsoft Braces For Slowdown In Business PC Sales

BUSINESS APPLICATIONS	CUSTOMER ECONOMY	INFRASTRUCTURE
Small Companies Get Back-Office Option ASP Bar Raised For Internet And High-Tech Businesses Sybase Battles To Reshape Itself	Data Analysis With No Performance Hit Ace Hardware Uses Kiosks As Virtual Shelf Space	NetPoint Enables Admin Task Sharing IBM Targets CRM Process With Printing System
PERVASIVE COMPUTING		CAREER
BackWeb Reinvents Push Technology Metricom Offers Speedier Wireless Data Service		Track Employee Performance Online
INNOVATION	LABS	FINANCIAL
Cheap Embedded Bar Codes	Microsoft's IE 5.5 Fails The Test	Amazon.com Loses Money, President Taking Stock: FreeMarkets: Still A Lot To Prove
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: A Commitment To Innovation Business/IT: Truth, Honesty And Protection Secret CIO: Selling Around The CIO	Matter Of Fact: How Soon is Now?	Behind The Numbers: Is IT Missing A Security Step? Behind The News IT Confidential
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In this issue:

Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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