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This Week In InformationWeekOnline: August 7, 2000

TOP STORIES:
COVER STORY: Long Arm Of The Law Federal Trade Commission fines totaling $1.5 million are a wake-up call to online businesses: They better have infrastructures in place to handle orders and notify customers of problems or delays. If they don't, the penalties can be serious. Covisint's Rough Road The automobile industry's ambitious online exchange faces big challenges.
Long Arm Of The Law Marketplaces Get Online System-Management Relief Commerce One Improves Marketplace Security Companies Want Management Metrics They Can Tally	Compaq Challenges Network Storage Market Veritas Upgrades Storage-Management Features PeopleSoft Provides Analytical Apps For CRM Full-Feature Managed International VPN Service To Debut

BUSINESS APPLICATIONS	CUSTOMER ECONOMY	INFRASTRUCTURE
Web Auction Options Expand Payroll Services Enhance Online Accounting	Front-Office System Integrates CRM Ship To Shore: Cruise Line Plans Net Links	Get More Bandwidth For Less Netuitive Predicts Performance Problems
PERVASIVE COMPUTING	DOWNLOAD	CAREER
Wireless Overcomes Security Woes	Spreadsheets: Bigger And Better	E-Learning Is For Soft Skills, Too Emerald Acquisition Boosts Strategy Consulting Services
INNOVATION	TECH ANALYZER	FINANCIAL
A Tighter Rein on Security Wanted: Next Big Idea	Harnessing Corporate Knowledge	Caldera Buys Most Of Struggling SCO Taking Stock: Lucent's Pieces Still Look Good
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: Old Rules For New Businesses? Business/IT: A Measure Of Preparedness	Redmond Watch: Microsoft Breakup Is Less Certain Than You Think	Behind The Numbers: E-Business Communication Gets Personal Behind The News IT Confidential
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