InformationWeek

December 18, 2000

Top Stories:
COVER STORY: More Work Ahead Yes, companies have embraced E-business. No, they haven't finished the job, says Gerstner. Technology of the Year Companies are working harder to gain and retain customers. That puts CRM applications at the top of our list of the most influential technologies of the year, with XML a close second and wireless winning an honorable mention. Break Out Getting locked into an ERP suite is less of a concern these days as vendors add new functionality and introduce a broad range of integration schemes for third-party apps.
More Work Ahead GM Joint Venture To Track In-Transit Inventory Siebel Release Helps Customers Help Themselves ASPs Seek To Hone Vertical Industry Expertise	E-Payments Get More Tempting Oracle Bickers With Microsoft Over Internet Initiatives Spam Attack Hobbles Verizon's E-Mail Service

BUSINESS APPLICATIONS	CUSTOMER ECONOMY	INFRASTRUCTURE
Lessons Learned From Failure Bloomberg Aims To Simplify Straight-Through Processing	Aggregation Gains Footing	Performance Boost For Internet Audio And Video Package Ends Provisioning Guesswork T1 Price Drop Means Good Deals For Smart Shoppers
PERVASIVE COMPUTING	APPLICATION DEVELOPMENT	CAREER
IConverse Stays Ahead Of The Times Jawz Offers Data Security For Palm Devices Changing The Name Of The Dot-Com Distribution Game	Java Draws Corporate Converts	Getronics Beefs Up Service Offerings Web Site Has 'Monster' Deal For Employee Relocation Portals Open A New World Of Marketing Opportunities
INNOVATION	TECH ANALYZER	FINANCIAL
Total Connectivity The Search For Dynamic Content Is Over	Is There An Open-Source Solution? Digital Convergence: The Next Phase Approaches	E-Business Suite Fuels Oracle Sales CMGI Looks Beyond Net Advertising Compaq Hurt By PC Slump... ...That Also Catches Microsoft Taking Stock: Broadband Providers Hold On
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: Which Way For E-Business? Business/IT: Expect The Unexpected Secret CIO: Why Don't They Believe Us? Brave New Workplace: Silver IT Lining In Dark Clouds	Internet Zone: Peer-To-Peer Potpourri: Something For Everyone FRONTEND FrontEnd Follow The Money Bizmodel.com What's Hot	Behind The Numbers: Significant E-Business Change Is Brewing Behind The News IT Confidential
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