InformationWeek

April 2, 2001

Top Stories:
COVER STORY: Radical Simplicity Technical complexity can become a liability as tech staffers spend too much time getting things to work properly--and not enough adding value on top of that. InformationWeek examines this dilemma in this week's feature package. Uncomplicating IT: Simpler Said Than Done Remember The User's Point Of View Behavior Change For Supply Chains Simplify That E-Mail (Online Exclusive) Simple Twist Of Fate (Online Exclusive) ONLINE EXCLUSIVE: McNealy Offers His Vision The Disappearing User Interface Of The Sun Microsystems CEO Scott McNealy recently sat down with InformationWeek editors John Soat, Karyl Scott, and Jason Levitt to discuss Sun's vision of Web services and the issue of simplicity. BreakAway Our newest section explores the world of IT outside of the office.
Rethinking The Server Payment System Lets Customers Choose Currency Log Me On To The Ball Game--For A Price Bristol-Myers Squibb Turns To Do-It-Yourself Auctions	Dot-Bombs Leave E-Services Firms In Bubble AOL, PurchasePro Bet On Small-Business Exchanges Software Analyzes Online Marketplace Productivity A Little ZIP Goes A Long Way In Targeted Marketing

BUSINESS APPLICATIONS	CUSTOMER ECONOMY	INFRASTRUCTURE
Speak And Save Service Virtual Company Wins New Business	Old-Timers Take On Online Payments Personalizing CRM Apps Gets Easier	Pentium III Xeon Powers Major Servers HDS: An Up-And-Coming Storage Service Option
PERVASIVE COMPUTING	APPLICATION DEVELOPMENT	CAREER
From Calculators To The Wireless Web	Simplicity, But With Control	Kodak Wants Out Of The Classroom H-1B Applications Slow; Debate Doesn't
INNOVATION	TECH ANALYZER	FINANCIAL
A Chilling Effect Streams Of Consciousness	Plug-And-Play Redefined	Manugistics Brightens Gloomy Software Scene Mobile Phone Leaders Cut Budgets, Jobs Palm Pulls Back After Quarterly Loss Bankrupt NorthPoint Drops DSL Service Taking Stock: Market leaders may have tumbled, but they're not cheap
OPINION	AUTHORITIES	BEHIND THE NEWS
Editor's Note: Don't Let Progress Become A Mess Business/IT: A Visit To The Cafeteria, Part IV Secret CIO: Loud Break In Code Of Silence	Internet Zone: Let's See If "Coopetition" Works For Web Services FRONTEND FrontEnd Follow The Money Bizmodel.com	Behind The Numbers: There's No Clear Recipe For Simplicity IT Confidential
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In this issue:

Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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