InformationWeek

May 21, 2001

TOP STORIES:
COVER STORY: The State Of Software: Quality: Quality is becoming more of a focal point as vendors and users alike crack down on buggy software Pricing: In today's economy, many software vendors are slashing prices. But buyer beware: Not all deals are as good as they seem CRM MIgration A new appreciation for the customer is sweeping across Europe as more of the continent's businesses invest billions of dollars in CRM software Online exclusive: Removable Drive Carriers: A Guide For The Perplexed Removable drive carriers aren't just for RAID storage gurus. These gizmos are cheap, easy to install, and can solve pesky problems Online exclusive: Broadband Penthouse Ready to go home after a day at Spacely Sprockets? We took a walk through one possible--perhaps unlikely--wireless future
TOP OF THE WEEK:
When To Share Partners And Customers Get In On The Design Process Microsoft Taps InterWise For Web-Based Instruction	Covsint's Big Deal: Daimler Spends $3B In Four Days E-Procurement Spending Slump Hits Medium Hard Multex Gobbles Up More Bandwidth Newsscan

BUSINESS APPLICATIONS	CUSTOMER ECONOMY	INFRASTRUCTURE
QAD Brokers Data For Manufacturers Merrill Lynch Takes Own Advice With Software Upgrade	Business Intelligence Goes Mobile And Gets Personal Keep The (Online) Customer Satisfied	Wireless Data Access Via PCS Phones Visa Clamps Down On Online Fraud IP Storage Boasts Many Benefits For IT Managers
PERVASIVE COMPUTING		CAREER
Business Intelligence Hits The Road		Contract CIOs For Hire
INNOVATION	TECH ANALYZER	FINANCIAL
Genetic Gold Mine Storage On Your Key Chain	More Than A Pretty Interface	Financial Update Taking $tock: No Shelter From The Tech Stock Storm Is Likely For Oracle
OPINION	BREAKAWAY	BEHIND THE NEWS
Editor's Note: Software Quality Needs To Improve Business/IT: It's A Dot-To-Dot World These Days Secret CIO: Swimming In A Sea Of Spam	Breakaway FRONTEND FrontEnd Follow The Money Bizmodel.com	Behind The Numbers: Automate And Prosper IT Confidential
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Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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