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Carrier IQ: Mobile App Crap Must Stop
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jfeldman
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jfeldman,
User Rank: Strategist
12/6/2011 | 11:24:42 PM
re: Carrier IQ: Mobile App Crap Must Stop
Brenna, I talk about my relationship with Apple in my follow up post: http://www.informationweek.com.... Thanks.
jfeldman
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jfeldman,
User Rank: Strategist
12/6/2011 | 11:21:43 PM
re: Carrier IQ: Mobile App Crap Must Stop
I'm not really talking about APPLE, per se, but the MODEL that Apple uses. As I say in my follow-up story, the "off" switch on the Apple platform was present because of the differing model: Apple has a relationship both with the carriers AND the end user, whereas Carrier IQ only has one with the carriers. Why would it put in a user "off" switch? Hope that helps you understand where I'm coming from.
jfeldman
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jfeldman,
User Rank: Strategist
12/6/2011 | 11:18:03 PM
re: Carrier IQ: Mobile App Crap Must Stop
I talk a little bit about my relationship with Apple in my follow-up story. I think you'll be satisfied. http://bit.ly/ryUv6J
ATTcellguy
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ATTcellguy,
User Rank: Apprentice
12/5/2011 | 6:45:49 PM
re: Carrier IQ: Mobile App Crap Must Stop
My comments about Carrier IQ, also posted on Verge and Washington Post.

I have worked in the Cellular Industry as a engineer since 1980. For the past 30 Years, ALL carriers have had access to this information (even in the old analog days)! Cell Towers pass a lot of 'tracking' information to the MSC (Mobile Switching Center) used in call delivery and hand-offs etc. This information includes mobile numbers, location (cell site/antenna face (direction)/etc.), RSSI (Receive Signal Strength Indicators), phone power settings, network call set up info (channel/time slot/authentication/cell tower, etc). This is separate than the "Billing Information" which is also collected (numbers dialed, times, etc.) It also logs 'dropped calls', failed hand offs and other network problems from the cell phone ! A carrier already has access to ALL this information (How else could you send your SMS/TXT, be routed to your WEB page or even complete your call? They DO NOT NEED "Carrier IQ" for anything especially in relation to "System Performance".

This information is stored on the MSC for a short period of time (usually a few days) and is then automatically overwritten (for storage reasons). BUT during those few days this information can be Accessed and downloaded, to provide ALL the information the Carriers say they NEED !
This information is 'buried' deep in the switch were very few engineers have the log-on authority and permission to access it, even under Court Orders (yes the government can order carriers to provide it) - BUT it's there I know, I was one of the few (for AT&T).

Carrier IQ goes way beyond this and records "Key Strokes". This root program knows what your typing BEFORE it gets encrypted (by the network) or even reaches a HTTPS/SSL 'secure' web page (like your bank).

As pure speculation in respect to AT&T, I'd almost bet, It's a case of the "Marketing Department" NOT talking with the Network Engineers or being told "No". Wanting this information, they could easily 'influence' the phone manufactures to include Carrier IQ. They are the people that do the 'buying' (ordering) of the phones to be sold buy the carrier. The VP of Marketing will ALWAYS out rank the VP of Engineering when it comes to sales and 'Gross Adds' (customers).

Sincerely,

ATTcellguy
YMOM100
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YMOM100,
User Rank: Apprentice
12/3/2011 | 2:46:41 PM
re: Carrier IQ: Mobile App Crap Must Stop
Only recently with iOS 5 Apple no longer bundles CarrierIQ with iPhones. So it isn't as if Apple is soooooo much more upfront and honest about this.
MSUKA000
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MSUKA000,
User Rank: Apprentice
12/2/2011 | 9:14:13 PM
re: Carrier IQ: Mobile App Crap Must Stop
I'm against pre-loading app garbage as much as the next person, Still, asking for the Steve Jobs model is no where close to the answer. It's clear Apple has allowed this stuff on their phones. Regardless of whether or not you have to opt in, Apple allowed it on their phones too. The 'Steve Jobs' model simply means Apple can outright choose for you what can and cannot go on the device. The Steve Jobs model is just shifting around control. Nothing more!

We've already seen Apple doing its own tracking for its own purposes. Feel free to google "Apple tracks your location".

Just how exactly is that any different? From the enterprise or user perspective, it's ALL privacy related information. There is no difference in relation to a carrier forcing Samsung to put CarrierIQ on their devices. No model 100% prevents garbage like this from getting on your phone.

("We all knew that spyware existed on PCs, but the big difference is that spyware and rootkits got installed by malicious third parties,").

With the risk of being rude, do you live in a vacuum? You seem to have forgotten about Sony installing a rootkit in years past That's a big swing and a miss don't you think? Google "Sony BMG rootkit". Not to mention the ongoing issues with legitimate purchases of USB flash drive preloaded with viruses.

It drives infosec people up the wall when someone says you need Apple and their level of control to be secure. It's simply not true and it's perpetuating a myth.
MSUKA000
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MSUKA000,
User Rank: Apprentice
12/2/2011 | 9:12:57 PM
re: Carrier IQ: Mobile App Crap Must Stop
It's clear Apple has allowed this stuff on their phones. A giant oversight by you Mr. Feldman. Regardless of whether or not you have to opt in, Apple let this garbage on their phones too. The 'Steve Jobs' model simply means Apple can outright choose for you what can and cannot go on the device. The Steve Jobs model is just shifting around control. Nothing more!

We've already seen Apple doing its own tracking for its own purposes.

arstechnica.com/apple/news/201...

Just how exactly is that any different? From the enterprise or user perspective, there is no difference in relation to a carrier forcing Samsung to put CarrierIQ on their devices. No model which 100% prevents garbage like this from getting on your phone.

Mr. Feldman also seems to forget about Sony installing a rootkit in years past ("We all knew that spyware existed on PCs, but the big difference is that spyware and rootkits got installed by malicious third parties,"). That's a big swing and a miss don't you think?

en.wikipedia.org/wiki/Sony_BMG...

It drives infosec people up the wall when someone says you need the Apple way of thinking to be secure. It's simply NOT TRUE and the sooner people realize this, the better off everyone will be.
NotTellinYou
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NotTellinYou,
User Rank: Apprentice
12/2/2011 | 1:00:22 AM
re: Carrier IQ: Mobile App Crap Must Stop
This is not correct. The only iOS 5 device that still includes this software is the iPhone 4 and will be removed in an update. In any case the software only sends the data if the user opts in.
NotTellinYou
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NotTellinYou,
User Rank: Apprentice
12/2/2011 | 12:59:14 AM
re: Carrier IQ: Mobile App Crap Must Stop
NotTellinYou
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NotTellinYou,
User Rank: Apprentice
12/2/2011 | 12:58:49 AM
re: Carrier IQ: Mobile App Crap Must Stop
This is not a correct representation:

http://arstechnica.com/tech-po...
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