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Provider Accreditations: Do They Matter?
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SaneIT
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SaneIT,
User Rank: Ninja
6/10/2014 | 7:18:32 AM
Re: Mismatches?
I don't think you assume that anything they don't mention is lacking.  Since each service is going to focus on why they went into business you're going to see some services downplayed.  The co-location site that I'm in was very low key about everything, it is small, they don't advertise, accounts are limited to customers of a specific ISP, but when I started asking questions I was amazed at what I was getting.  The site existed because a very large customer wanted an incredibly secure site for very sensitive information, since they had the space they decided to let some other customers rent racks.  They didn't really sell the site because it is not their primary offering.  Before I moved into this site I was with one that sold themselves on their connectivity.  They sat in a great spot that every telco in the area had access to but aside from their connectivity they had great physical security, incredible network guys and I never had a single problem with them.  I only moved because I could get my site space for free.
Curt Franklin
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Curt Franklin,
User Rank: Strategist
6/9/2014 | 4:47:56 PM
A question of trust...
Andrew, this is a really thought-provoking post, but it leads to a question: If you can't trust the certificate to indicate that a service provider will deliver on their promise, how can you trust the certificate to be a reliable indicator of intent? What's the proper level of trust for such things?

I know that there are many degrees of trust -- I'm just very interested in what degree we might assume, and whether there are any general indicators for when that trust degree should rise or fall.
David Wagner
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David Wagner,
User Rank: Strategist
6/9/2014 | 4:18:03 PM
Mismatches?

@Andrew- I think you've got a good way of pushing through the sales fluff. But here's a question-- what do you do with a company that seems to fit your needs but they don't emphasize the types of credentials you are looking for? Do you think if you ask at that point it is too late to get an honest answer? So say security is your biggest need and the sales pitch emphasizies interoperability. Do you chalk that up as not a fit or just a sign that the sales team doesn't get security is your biggest need?
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