Comments
Restaurants' Switch To Tablets Is Trouble
Newest First  |  Oldest First  |  Threaded View
<<   <   Page 2 / 10   >   >>
batye
50%
50%
batye,
User Rank: Ninja
8/2/2014 | 11:28:23 PM
Re: Tablets are worthless & notoriously insecure
for devices from uknown source from China... it does happens and it does affect Canadian gov. more than they want to admit... as no one willing to talk about it...
batye
50%
50%
batye,
User Rank: Ninja
8/2/2014 | 11:26:35 PM
Re: Tablets are worthless & notoriously insecure
this days Co. trying to find balance of speed vs security... sometimes it works... but Co. tend to overlook it...
StaceyE
50%
50%
StaceyE,
User Rank: Apprentice
7/31/2014 | 7:51:13 PM
Re: It will take time
@ batye

Sometimes you really can't teach an old dog new tricks. 
batye
50%
50%
batye,
User Rank: Ninja
7/31/2014 | 12:05:18 PM
Re: It will take time
yes, as to each his own way of life :)
StaceyE
50%
50%
StaceyE,
User Rank: Apprentice
7/31/2014 | 11:03:01 AM
Re: It will take time
@ batye

There will always be people who are not hip with technology. If they had no other option than using the tablet they may just go to another restaurant.
batye
50%
50%
batye,
User Rank: Ninja
7/1/2014 | 7:21:03 PM
Re: It will take time
agree in this case customers should have ability to get choice to use or not...
StaceyE
50%
50%
StaceyE,
User Rank: Apprentice
6/30/2014 | 8:22:26 PM
Re: It will take time
I agree with you. The customer should have the option to use the tablet or not.
tjgkg
50%
50%
tjgkg,
User Rank: Ninja
6/25/2014 | 9:27:55 AM
Re: wawa made it work
i've never had any problems self-checking out at a supermarket either in the US or in the EU. there are very few issues (usually with coupons not scanning or the box being full). When that happens an attendant comes by quickly. What is sad is the amount of layoffs now at restaurants and other establishments that are using tablets. Having human service was part of the experience and atmosphere at restaurants. It also built responsibility and character for those starting out in the business world and offered a landing spot for those who were laid off in other fields.
kstaron
50%
50%
kstaron,
User Rank: Moderator
6/19/2014 | 1:21:39 PM
wawa made it work
For grocery stores a tablet is a poor choice becasue of the sheer number of items. Everytime I go through the self checkout something goes wrong, usually with something from the produce aisle. however if all you have is discrete choices like a restaurant, it might be ideal.

For example Wawa had used a tablet like system at their sandwich counter, where i can customize by breakfast sandwich, get my ticket and them go pay at the register and pick up my food when it's ready. It frees up the deli employees to make sandwiches instead of watch as you wonder about your order and the check out employees becasue they don't have to wait for the deli guys to be finished first.
nomii
50%
50%
nomii,
User Rank: Ninja
6/19/2014 | 12:22:51 PM
Re: Tablets are worthless & notoriously insecure
@Paul I agree with you there. I also feel that anything has bad and good side but it basically depends on the usage. I believe that the tablets [provided to the customer can be used as a spying device. I believe that it can be remotely controlled as many other equipments today are. I believe that it might prove all other assumptions wrong and can be a roaring success but only time will tell.
<<   <   Page 2 / 10   >   >>


The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest September 18, 2014
Enterprise social network success starts and ends with integration. Here's how to finally make collaboration click.
Flash Poll
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
The weekly wrap-up of the top stories from InformationWeek.com this week.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.