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Why Bully IT Bosses Lose The Game
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YMOM100
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YMOM100,
User Rank: Apprentice
1/28/2012 | 2:31:35 PM
re: Why Bully IT Bosses Lose The Game
The problem is that IT is no longer run as a business enabler, but as a revenue center, meaning it has to keep costs down and if possible at all generate income. The quarterly number think is omnipresent in leadership roles. Do good to your employees? Pah! Employees are human capital with an endless supply of cheap labor overseas. As long as the shareholder value increases short term all is golden. Who cares what happens to people or the company in three or four years when the 'good' managers moved on to their next jobs.
And yes, positive feedback is much appreciated, but most will be even happier with job security, better pay, better benefits, and more time off. But that won't happen, because it costs money. A tap on the back is way cheaper.
mriz
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mriz,
User Rank: Apprentice
1/28/2012 | 1:23:46 PM
re: Why Bully IT Bosses Lose The Game
Scorched earth management is an epidemic given the current state of business. It exists not only in IT, but in all business sectors of every company. It is deadly for competition. Management and executive leadership must change in order to thrive in a more competitive environment. Sadly, most have not embraced this ideology.
urpolonius
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urpolonius,
User Rank: Apprentice
1/28/2012 | 1:23:59 AM
re: Why Bully IT Bosses Lose The Game
It is nice to see that my preferred management style is respectable after all.
In interviews the question is often what I call a "sunburn question": how do you deal with X.
My approach is to make sure we've got sunblock and encourage everyone to use it. Real leadership develops loyalty to the nice guy, instead of the sheep running away from the wolf.
jfeldman
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jfeldman,
User Rank: Strategist
1/27/2012 | 11:23:27 PM
re: Why Bully IT Bosses Lose The Game
Greg, thanks for bringing that up. I'm definitely NOT saying that "nice" by itself means "effective" and "accountable," those are topics for another discussion. But, would you rather have an ineffective boss who was also a jerk? Or, someone who valued you, but also held you accountable? Obviously, you need both for an effective organization that doesn't drive folks away. My question is, why is it so hard for many bosses to correct behavior without acting like a brute?
Greg56
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Greg56,
User Rank: Apprentice
1/27/2012 | 1:54:47 PM
re: Why Bully IT Bosses Lose The Game
I wish I could agree with the point of the article but I find most IT bosses reward poor development practices. Where I work now everyone is rewarded all the time but the practices suck. There's no documentation of procedures so its all by word of mouth. When procedures change the old procedures are left in place so you can fall into a black hole waiting on responses. Builds are not only vendor dependent but tool version dependent. But there are no bullies where I work. Does that mean we have a high performing team?
Chris Spera
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Chris Spera,
User Rank: Apprentice
1/27/2012 | 1:33:53 PM
re: Why Bully IT Bosses Lose The Game
GREAT column! I couldn't agree more. I've always believed that you attract more flies with honey than with vinegar. I also believe that karma is a b*tch and you get what you give. Unfortunately, as JimC says, in a bear economy, incompetant managers can easily find replacements for the subordinates they sacrifice.

At some point, however, the business has to realize that the products they produce - the service they sell - is suffering due to large turn over. People make the business. Period. If you treat your people right, you're never going to go wrong. Short term gains are just that - short term.
JonathonT
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JonathonT,
User Rank: Apprentice
1/26/2012 | 8:34:18 PM
re: Why Bully IT Bosses Lose The Game
A constant issue in IT is that the job is "product" instead of "service". They (we?) don't like to think of themselves as servants and prefer to call themselves producers. It's great to be a producer, but you are being productive at serving the needs of your clients, whether that is your boss or a third party who is buying your software or hardware.

--- Jonathon T

http://cloudfilesecurity.biz
JimC
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JimC,
User Rank: Apprentice
1/26/2012 | 7:24:29 PM
re: Why Bully IT Bosses Lose The Game
Scorched-earth management behavior exists in IT and the vendors who sell to those IT executives. It's interesting when the two sides collide because one usually goes down in flames. They deserved each other and "what goes around, comes around." The problem in this bad economy is that incompetent managers can find replacements for the subordinates they sacrifice.


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