What about the glued in components/built in obsolescence/ impossibility to repair?
I have a story for ya'll....
I dropped my SP1, barely 15 inches onto thick and fluffy carpet at an odd angle, nothing that would damage anything usually, except the thing is, it landed on the open kickstand, and by leverage (and shoddy plastic kickstand parts) the kickstand tore off, when it did tear off -- thanks to the over gluing inside, the tabs of the kickstand peeled off some other black foil like stuff, which I'm assuming was battery related since after that I'd notice kinds of 'powder' and 'sweat' which would burn with my hands - I called MS - since it was still under warranty, However, they wouldn't fix it for me since it was considered my fault for dropping it, which I'm totally fine with, losing a kick stand, no problem, my fault for that -- whats not my fault is the kickstand being so flimsy and attached to glue inside that it would peel battery foil off, causing residue to come out on occasion, that is a product problem. And made the device very unsafe in my mind. Anyways, I had to pay $300 (in goodfaith) for a refurb exchange two months ago, in this time, they're 'supposed to be' inspecting my device to verify my claims, thats the best they could do apparently - So far, I've heard nada - And this Refurb has been a unqiue experience all over again, since I'm assuming the battery in the refurb wasn't replaced, it has been giving me all kinds of hassle. bat life has been much weaker than my old surface, I've spent hours upon hours trouble shooting with support on the phone, trying to solve the 'Plugged in - Not Charging' message I'm constantly faced with - The techs determined I should send it back in for another Refurb since mine is clearly defective even to their techs, since I followed every advice of theirs i.e. formatting numerous times, reupdating and reinstalling things. I say screw that - The amount of time and headache sunk into this thing, installing software, backing up, all cloud downloads mind you, its very time consuming having to replace and format again and again, this is just not worth it - Both my Surfaces have had some sort of Battery issue - Once my Surface dies, I'll leave it dead and be done with the Surface line thanks to their shoddy construction i.e. use of glue/built in obsoletion and all around battery problems. I'd rather get a competitors product that allows me to atleast change the battery on my $1000+ device.
I really was one of the initial proponents of this device - My friend, an animation director was an early adopter and promoter, he did commercials with them for it I believe. Anyways, he turned me onto this thing very early on, and I was all about it. In turn, I demoed it to my professional artist friends and got more than a couple handful to grab their own devices -- Since in retrospect it was a great device for an animator/artist for the price. Now, this whole experience with battery related problems and product construction/gluing, inability to replace bad batteries and built in obsoltetion has left such a bad taste that I'm done with this product line. As much as I'd like to support local American brands - The Surface is dead to me.
iFixit rightfully gave the Surfaces a repairability score of 1/10. Its non existant. All batteries die eventually - IQ or not. I gotta deal with my soon to be $1300 paperweight.
Sorry for rant - I've been a subscriber and follower of this sub for too long, contributer in its early days - now I just hate hearing about surface stuff considering my shitty experiences.
I know my post is about the SP1 - you can bet the SP3 is no different. They're annual products with no chance of repairability.