Comments
FTC Sues Amazon Over In-App Purchases
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SachinEE
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SachinEE,
User Rank: Ninja
7/29/2014 | 6:10:59 AM
Re: Too Easy
The technology industry, not only within the Silicon Valley but all over the world, is a relatively new industry and at the rate its growing, the industry will always be ahead of regulations- at least in the foreseeable future. As such, it would be unjustified for a tech company like Amazon, to stay rigid and try to fight off new regulations while arguing that the regulations are unfair because they have always done things a certain way. The more technology expands, the more regulations you are likely to expect as more issues and concerns continue to be uncovered. Every Tech enthusiast know this so I don't see why Amazon are fighting the FTC on this when even their own employees are concerned about it.
SachinEE
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SachinEE,
User Rank: Ninja
7/29/2014 | 6:07:32 AM
Re: Justified?
As a regular user of various Amazon products, I always appreciate the ease with which I can complete purchases using their apps. This is probably one of their strongest points and a definite contributing factor to the popularity that they have continued to enjoy over their closest competitors. There is no way of telling how any changes to their policies, in this regard, will affect their popularity and revenue and this is probably the main reason why Amazon is not very eager to agree to the FTC's terms. An easy way around the problem would be for the parents to simply explain to their children the dangers behind making any purchases, or in-app transactions without their consent just as you can teach your kids not to spend money left on the desk without asking you first.
Thomas Claburn
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Thomas Claburn,
User Rank: Author
7/11/2014 | 4:04:25 PM
Re: Greed
In-app purchasing has hurt gaming. $49 or $99 for a set of virtual acorns or whatever? The whole system is just cynical. And yet developers have to do it because the platform owners have set impossibly low price expectations. $0.99 for an app? That's too much for most app users these days.
Alison_Diana
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Alison_Diana,
User Rank: Author
7/11/2014 | 2:27:12 PM
Re: Greed
I agree, @anon, that this goes beyond a slap on the wrist. Not sure about you, but I'm getting fed up of giant companies (allegedly Amazon, Apple, reportedly Google, allegedly T-Mobile... and others in the past) slipping in workarounds to jack up (already high) phone charges, hoping bill payers don't realize/don't have time/get stymied by "written policies" and they can bolster acceptable revenue via lots of $10, $25, $50 charges. I don't necessarily think jail time is the answer but very stiff fines the first time, and bigger consequences for any subsequent findings of guilt for the same complaint, should be on the table.

Kudos to the government for pursuing these issues. Perhaps it will cause any other businesses that do this to rethink their strategy and to proactively refund consumers' overages (doubtful but...!).
anon5645700195
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anon5645700195,
User Rank: Apprentice
7/11/2014 | 9:49:37 AM
Greed
Again Amazon shows pure greed. If it allowed children to make unauthorised payments using their parents' money  then the appropriate court for this to be sorted out is not a civil court but a criminal court. Aiding and abetting theft deserves jail time.


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