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Google Maps Engine Gets Workforce Management Tool
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Jeff Jerome
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Jeff Jerome,
User Rank: Ninja
7/30/2014 | 11:02:01 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.
Yes indeed be a part of the new new new thing, not the same old thing. 
Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
7/30/2014 | 9:41:19 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.
@Jeff: good advice, thank you. It seems enterpriese and tech companies in general have grossly underestimated the impact of "the consumerization of IT." It's so much more far-reaching than people just bringing their favorite smartphone to work. I hear about shadow IT projects cropping up all over the enterprise these days. Buying a business application, putting in a wireless router, using Google hangouts, it's all as easy as downloading an app to your phone, even if it fails to deliver the interoperability with other apps in the enterprise these users say who cares as long as I can get my job done without involving IT. this is truly transformative and is going to change everything we do so that in 5 years the things we used to do will seem quaint. I know folks will figure out ways to make money in the new normal, but they may not be the same folks making $$ based on the previous market conditions. (Here's hoping we're both among the former group and not the latter!)

 
Jeff Jerome
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Jeff Jerome,
User Rank: Ninja
7/30/2014 | 8:56:41 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.
Susan to be honest it comes down to finding the right customers.  Ones who are mission critical and up time is more important than cost.  They value relationships and the nuances in solutions.  What is driving cost down is the consumerization (mentality) of IT.  What I hear is "I can get that at Costco" And then for Telecom, wow I do data infrastructure cabling and I see fewer and fewer customers putting phones in.  Yes sure healthcare call centers yes companies, why should they.  You have unlimited minutes on your companies mobile phone and it goes everywhere with you and it features text, IM and video too.  Plus it can log into your web portal and you can collaborate in the cloud.
Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
7/30/2014 | 8:51:01 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.
@Jeff Jerome: So in this scenario, how does one even decide where to put their efforts in developing a particular area of expertise? I'm thinking especially of anyone trying to differentiate themselves in a position within enterprise IT or Telecom or Networking. 
Jeff Jerome
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Jeff Jerome,
User Rank: Ninja
7/30/2014 | 8:48:14 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.

Susan - I think almost all technologies are racing to the bottom.  The manufactures are chasing volume and drives the cost way down.  Plus with the products becoming more and more self discovering with auto configuration who needs professional services.  Depending on the product the services can be more expensive than the hardware and with the hardware racing to zero dollars pro services will be right there.  But specifically so called Telepresence suites that are cloud based - web camera a computer and a cloud based bridge.  Google hang out again,

Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
7/30/2014 | 8:35:41 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.
@Jeff Jerome:  "The race to the bottom where no one can make a living"

--I fear your friend is right, mobile workforce management tools like the one Thomas describes here were also quite costly to deploy, and now it's as easy (and cheap) as a smartphone and Google maps.

What do you think will be the next tech sector facing a race to the bottom? 
Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
7/30/2014 | 8:33:03 PM
Re: Curious change and so many worlds to concur Find a need and fill it.
@Thomas: Many major transportaion, logistics, field service and field sales companies have been working with solutions that cost far far more than what Google has launched here--or are using their own homegrown solutions. I expect we'll be seeing alot of shakeup in that space in the months/year to come. It will also be interesting to see if other types of businesses that might not have considered something like this decide to explore it because of the low cost of entry. Imagine if a DA's office could easily track the whereabouts of all its prosecutors at any given time, or perhaps a media company might want to get a global view of where all its journalists are at any given point...

 
Michelle
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Michelle,
User Rank: Strategist
7/27/2014 | 10:34:09 PM
Re: Curious change and so many worlds to concur Find a need and fill it.
@Thomas it probably wouldn't do you any good to track your own whereabouts during working hours. Desk here -- desk over there, then maybe a visit to the libarary...

 

:)
Jeff Jerome
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Jeff Jerome,
User Rank: Ninja
7/25/2014 | 11:54:07 PM
Re: Curious change and so many worlds to concor or Find a need and fill it.

Thomas - You are right depending on your core business and applications this can look very appealing.  Part of my core competency is Unified Communications which in my opinion includes video conferencing and Telepresence.  Google also offers another solution which is the professional version of Google hang out., web conferencing.  This runs off of Goggles Chrome Box with a web camera and USB microphone.  Which can take a solution that used to cost say 25K plus or more per end point to being a SaaS solution that is very cheap.  Plus they offer a room scheduling application that runs off of their calendar that is a $175 onetime licensing fee per room plus the $300.00 for a tablet at the door.  As one of my friends once said "The race to the bottom where no one can make a living" and I add even Google in the long term. 

Thomas Claburn
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Thomas Claburn,
User Rank: Author
7/25/2014 | 7:06:20 PM
Re: Curious change and so many worlds to concur Find a need and fill it.
If I were starting any sort of delivery business, I'd be giving this service a serious look.
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