Comments
Google Hangouts Dresses Up For Business
Newest First  |  Oldest First  |  Threaded View
Li Tan
50%
50%
Li Tan,
User Rank: Ninja
8/2/2014 | 7:04:40 AM
Re: chrome for business
Google hangouts is great business weapon. It's easy to use and rather straightforward. Google should add it to its business apps fleet. The first time I used it is when I interviewed a position in Google. Although I did not finally get the offer, I started to love this tool.:-)
Ashu001
50%
50%
Ashu001,
User Rank: Ninja
7/31/2014 | 4:56:57 PM
Re: chrome for business
Sachin,

It will happen eventually.

There are some Bugs in hangouts even today that need to be ironed out effectively.

When that happens It will go Live on Chrome as well.

 
SachinEE
50%
50%
SachinEE,
User Rank: Ninja
7/31/2014 | 5:35:30 AM
chrome for business
I only recently started using Google's new Chrome for business platform and was surprised to find that the apps package did not include hangouts. As a regular user of Google's many products, I had expected that the addition of hangouts, especially video chats, would have been an obvious addition. I somehow worked out a way (it's a little complex) to intergrate some features of the hangouts to the enterprise suite but this new move will definitely make my life way much easier than it currently is.
anon4201858534
50%
50%
anon4201858534,
User Rank: Apprentice
7/30/2014 | 5:47:05 PM
Re: Is this a Joke?
BTW.. this is the message I received from Enterprise Support earlier today. 

 

Hello Douglas,

Thank you for your time over the phone and for your patience. I tried to call you back, but could not connect. I understood that you have noticed there are Hangouts features available without a Google+ profile. You have tried to make a conference video call, but you get an error stating that Google+ has to enabled for at least one user.

I need to inform you that Hangouts conference video calls are available without a Google+ profile, but as Hangouts are currently associated with Google+, you need to have Google+ service enabled in the Admin Console.

I truly understand that you need to prevent the users from creating Google+ accounts, so I would do my best to request making Hangouts a separate service, not depending on Google+.

The Help Center article below provides some useful information about Hangouts if you are interested:
https://support.google.com/a/answer/3094760?rd=1

Do not hesitate to contact me back for any further assistance needed regarding this issue. I will be more than glad to help.

Have a nice day!
Sincerely,

Evgeniya
Google Enterprise Support
anon4201858534
50%
50%
anon4201858534,
User Rank: Apprentice
7/30/2014 | 5:41:14 PM
Re: Is this a Joke?
I hope your information is better than mine.  Did you correspond with your Google account manager or someone from support?  Clearly the support team told me that enabling Google+ was a requirement, but the user didn't have to 'jon' / create a Google profile.  I did test this and it was accurate.

 

Thanks for the info.
Thomas Claburn
50%
50%
Thomas Claburn,
User Rank: Author
7/30/2014 | 5:35:14 PM
Re: Is this a Joke?
Google tells me that the removal of the Google+ requirement is still being rolled out, so I'd suggest trying again in a day or two. The person I corresponded with also said that support has been apprised of this issue, so at least they will know how to respond if it comes up again.
David F. Carr
50%
50%
David F. Carr,
User Rank: Author
7/30/2014 | 5:15:01 PM
Re: Is this a Joke?
I think one of Google's biggest problems is the way different generations of its technology trip over each other. Just the authentication of a business versus personal account has become horribly complicated and cumbersome.

Amazing how fast new technology turns into legacy technology.
anon4201858534
50%
50%
anon4201858534,
User Rank: Apprentice
7/30/2014 | 1:36:57 PM
Is this a Joke?
It's not April fools day, but it feels like it.  I just tried the new features in our Google Apps for Business Account.  It didn't work, I called customer support.  They indicated the only way for this to work was to enable Google + for my users.  They were quick to say that the users didn't necessarily need to create a Google+ profile, but the Google+ service needed to be on nonetheless.

My company, like many, have not turned on Google+ for a reason -- we don't want our employees creating Google+ profiles.  We do, however, want the additional features of Hangouts.  Now I must turn on the service for Google + and 'tell' my employees not to create a Google+ account, there is no way to administratively (via Google Admin) block a user from creating their own Google+ profile.

Either the support team is wrong, or this is a huge oversight on Google's part.  Google please allow my users to use the feature rich version of Hangouts without the requirement that users be enabled to create Google + profiles.


IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Must Reads Oct. 21, 2014
InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
A roundup of the top stories and trends on InformationWeek.com
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.