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Anatomy Of An All-Cloud SMB
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tobyruckert
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tobyruckert,
User Rank: Apprentice
3/23/2012 | 6:40:00 AM
re: Anatomy Of An All-Cloud SMB
This is a nice summary - I'd be interested in why you chose Salesforce over Highrise (especially in a startup environment) and why there is no support in the cloud mentioned (i.e. Zendesk or Desk.com). Considering the importance of being 'social' in the startup world, I'd also be interested if you use any tools like Hootsuite, Co-Tweet or similar. To manage all these different apps centrally in one place and communicate and collaborate more effectively, I'd be very interested in your feedback on www.unifiedinbox.com as well.
parkercloud
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parkercloud,
User Rank: Apprentice
3/15/2012 | 9:53:02 PM
re: Anatomy Of An All-Cloud SMB
Interesting they don't have a firewall or wireless router, also that they are not using Okta or Symplified account management / single sign on.


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