Comments
Philadelphia Boosts Digital Connections With Citizens
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Broadway0474
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Broadway0474,
User Rank: Ninja
8/14/2014 | 11:00:15 PM
Yay Philly!
Wow, some positive press for Philly. I wish it were about the magical wireless network that was supposed to blanket to entire city (which died in lobbyist limbo a few years ago), but I guess it's good that the 311 system works so well ... until its budget runs out.
Brian.Dean
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Brian.Dean,
User Rank: Ninja
8/15/2014 | 6:47:28 AM
Re: Yay Philly!
This is a great example of public services embracing technology to allow for information to reach its destination. If things continue on this route then, I don't see why public services would not be able to gain the same level of efficiency that private businesses enjoy. And, with greater efficiency, comes a lower cost of operations, which is nice to make a project sustainable in the long term with limited budgets.
Laurianne
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Laurianne,
User Rank: Author
8/15/2014 | 1:43:59 PM
City Apps
Boston has taken similar strides, among them an Android app to let citizens request pothole fixes, traffic light repairs, etc. See our related article
Broadway0474
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Broadway0474,
User Rank: Ninja
8/16/2014 | 2:36:16 PM
Re: Yay Philly!
Brian, you make an excellent point. The hope is that the system becomes so efficient that it becomes less and less a drain in the budget to sustain. For all my sarcasm in my last post, I truly hope this is the case in Philly. I work in the city every day, and am born and raised there, so I hope for the best.
stotheco
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stotheco,
User Rank: Ninja
8/17/2014 | 2:39:28 PM
Re: Yay Philly!
The way I see it, the major difference between private and public is the funding--or rather, the source of it. The benefactors for public endeavors are even more. Wouldn't it be interesting if the latter were treated like a business entity? Things can only get better with better efficiency,
Brian.Dean
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Brian.Dean,
User Rank: Ninja
8/17/2014 | 6:01:13 PM
Re: Yay Philly!
Good point, the source of the funding is an important factor. At the end of the day, it's the consumer that is paying for the funding, but consumers have greater control over private spending rather than, public spending. And then there is the free-rider problem, destruction of public property and red tape, etc., that makes the system comparatively inefficient.
MDMConsult14
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MDMConsult14,
User Rank: Moderator
8/18/2014 | 3:42:51 AM
Re: City Apps
There are other cities that are testing and integrating new pilots, portals or platforms to further adopt digital tools and technologies. These are great for the cities and educating the residents should invite more collaboration. It definitely is a sustainable model.


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