Comments
CIOs In Training: 3 Factors For Success
Oldest First  |  Newest First  |  Threaded View
Page 1 / 3   >   >>
Lorna Garey
100%
0%
Lorna Garey,
User Rank: Author
8/27/2014 | 3:53:22 PM
Metrics?
Jonathan, Interested in your take on being more quantitative in IT decisions. Maybe the CDO won't take over -- maybe it'll be someone who thinks like a CFO and does more hard analysis when deciding on a new tech.
Laurianne
100%
0%
Laurianne,
User Rank: Author
8/27/2014 | 4:08:06 PM
Customer Skills
Jonathan speaks from experience here. Another factor is customer skills. Especially in tech companies, customers want to hear from the CIO when the sales team calls. Are you able to converse with potential customers in their language, resolve their doubts? You will need to present almost like an industry analyst. That communications skill set is valuable if you have it.
Drew Conry-Murray
100%
0%
Drew Conry-Murray,
User Rank: Ninja
8/27/2014 | 4:58:23 PM
Target Precedent?
I wonder if people think a precedent has been set by the Target CIO resigning after the breach. If and when we see another significant attack like that, will "CIO resigns" start to get baked into the response playbook? And if so, does that take the shine off the CIO position?
SaneIT
IW Pick
100%
0%
SaneIT,
User Rank: Ninja
8/28/2014 | 7:28:20 AM
Re: Customer Skills
I'm going through this transition right now and I can say that everything in the article is dead on.  Many of use higher level IT guys tend to think we are good with people but honestly we tend to be good with certain types of people.  That means adjusting to the needs of people that don't look anything like what you're used to managing.  I've been called on to coach managers in non IT departments, called on to look at business processes that are far from IT centered and it is nice to see that I'm headed in the right direction.
Laurianne
100%
0%
Laurianne,
User Rank: Author
8/28/2014 | 1:50:54 PM
Re: Customer Skills
Sounds like JF's "get sideways" advice fits with your experience, SaneIT. Glad to hear it.
Susan_Nunziata
100%
0%
Susan_Nunziata,
User Rank: Strategist
8/28/2014 | 5:02:50 PM
Re: Customer Skills
@SaneIT: I suspect you are more the exception than the rule. We're running a poll right now, you'll find it by scrolling the rail to the right -->>

we're asking "should all senior IT managers have some experience working in non-IT roles."

What are your thoughts about that?
Susan_Nunziata
100%
0%
Susan_Nunziata,
User Rank: Strategist
8/28/2014 | 5:06:27 PM
Re: Target Precedent?
@Drew: I find the increased tenure of the CIO that Jonathan sites in his article more encouraging than the one-off experience of the Target CIO. However, I do think CIOs have always felt their jobs to be on the line in the event of a major security breach happening. I don't know anything specific about the Target CIO so I can only speak in generalities here when I say that if a breach of that scale happens at any organization the CIO should certain be placed under scruitiny and potentially dismissed. Sorry if that sounds harsh, just my opinion. Would love to know what others think about this question.
jfeldman
100%
0%
jfeldman,
User Rank: Ninja
8/28/2014 | 10:31:40 PM
Re: Target Precedent?
The Target CEO got canned, too, FWIW.
jfeldman
0%
100%
jfeldman,
User Rank: Ninja
8/28/2014 | 10:32:34 PM
Re: Customer Skills
You are! Keep in touch and let me know if I can assist in any way. :)
jfeldman
100%
0%
jfeldman,
User Rank: Ninja
8/28/2014 | 10:34:48 PM
Re: Metrics?
It's such a balancing act. You often need to take action without hard data in hand because a biz decision must be made and the biz can't wait for you to set up the systems, data collection, etc. But I think if you don't set up SOME type of proactive data collection and metric analysis program, you're driving in the dark with no headlights.
Page 1 / 3   >   >>


Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 Digital Issue, April 2015
The 27th annual ranking of the leading US users of business technology
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of April 19, 2015.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.