Digital Disruption Uber-Style Is Never Pretty
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Shane M. O'Neill
IW Pick
Shane M. O'Neill,
User Rank: Author
9/4/2014 | 2:29:56 PM
Ruthless Uber
Digital disruption is a brutal business, and Uber is one of the most ruthless disruptors. But I've shied away from Uber because I think they're so ambitious that they have moral blinders on. In addition to their dirty tactics against Lyft, I fear they'll cut corners on recruiting drivers and insuring them just to keep winning.

I was an Uber early adopter and drivers didn't know how to get to well-known destinations in my city (Boston). At the time, the prices were much higher than traditional cabs so I was turned off. Uber prices have definitely come down. But I switched to Hailo (which matches mobile users with cabs and more recently livery cars) and haven't gone back to Uber. But you can't deny Uber's reach and popularity. And its take no prisoners approach.
User Rank: Apprentice
9/4/2014 | 1:37:04 PM
The ride-sharing fraud.
Yeap... ride-sharing crime sure ain't pretty...

Combined with its manipulative "price-suring".

And plain unethical behavior -

"Uber employees have ordered and canceled more than 5,000 rides from rival Lyft since last October, according to new data provided by Lyft. The data was obtained at CNNMoney's request when reporting another story on the companies' competition. It's the latest in a pattern of aggressive and questionable tactics by Uber to control the car-on-demand market, according to rivals."
D. Henschen
IW Pick
D. Henschen,
User Rank: Author
9/4/2014 | 1:06:24 PM
Capitalism ain't pretty, but it's efficient
The "somewhere in between" you talk about will undoubtedly be hard to resolve. This reminds me of the tax breaks and benefits that corporations are winning to locate in this or that state or this or that country. How far do you go before it becomes a race to the bottom?

The "innovation" of hailing drivers with a mobile app doesn't seem hard to duplicate. If lower cost is the real draw, Uber riders will only know the difference when and if the driver gets lost, drives poorly, or gets involved in an accident and is revealed to be un- or under-insured. Though I've had some pretty scary rides with poor driving in shoddy vehicles that had legimitate medalions on the hood, so regulatory approval is no guarantee of a better, safer product.   
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