3 Common & Costly CIO Mistakes - InformationWeek

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3 Common & Costly CIO Mistakes
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SunitaT0
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SunitaT0,
User Rank: Ninja
10/28/2014 | 11:03:34 PM
Re: Left behind while standing still
"I totally agree, it is more than just saying "this needs to change", a CIO needs to understand how that change will affect people and be able to evaluate if it is going to make things better or worse.  Sometimes the tech leaders are look to in the name of updating systems but if you update the systems and the people using them aren't up to speed you're going to cause some damage. "

But then there could be proper damage control. When smartphones were introduced people went "well why on earth would we need a smartphone that can automatically read out our messages when we command it to?" but now the sales of smartphones have eclipsed the sales of normal phones.

Damage control when introducing a new technology is a CIO's job, because he's the executive officer of the IT and he must be aware of what can go wrong in a particular strategy.
SunitaT0
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SunitaT0,
User Rank: Ninja
10/28/2014 | 10:59:16 PM
Re: Benchmarking with peers
"This is very interesting. Most of the CIO's forget to align their strategies with the company strategies and fall in to trouble.  "

@shamika: Just like the path Nadella took was wobbly at first, but now he seems to have picked himself up. CIO's have a risky job to manage, because they must work in tandem with the industry standards while pushing the enterprise to innovation.

From Wikipedia:

"As the CIO has a large number of responsibilities such as provision of finance, recruitment of professionals and development of policy and strategy, the risks are consequently vast. The CIO of U.S company Target was forced into resignation in 2014 after the theft of 40 million credit card details and 70 million customer details by hackers. CIOs carry out a large number of roles and therefore the chance of failure is very high. In this way, any CIO must be knowledgeable about the industry so they can adapt and reduce the chance of error. It is this high risk factor that places the role of Chief Information Officer as one of the highest paid IT/Business jobs."

 
shamika
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shamika,
User Rank: Ninja
10/24/2014 | 3:34:19 AM
Re: Benchmarking with peers
This is very interesting. Most of the CIO's forget to align their strategies with the company strategies and fall in to trouble.  
shamika
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shamika,
User Rank: Ninja
10/24/2014 | 3:10:51 AM
Re: Benchmarking with peers
I agree with you and I have similar kind of experience. They always try and cater the top level requirements rather than understanding the exact business need.
BruceHarpham
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BruceHarpham,
User Rank: Apprentice
10/23/2014 | 9:42:10 AM
Benchmarking with peers
Tony, I like the concept you suggest here:

" You should even share cost benchmarks to compare your IT organization to peers."

How can one do this? For example, imagine you are the CIO of Wells Fargo. How would you obtain comparable cost benchmarks from other large financial institutions? How would this be done as a private company?
SaneIT
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SaneIT,
User Rank: Ninja
10/21/2014 | 7:17:23 AM
Re: Left behind while standing still
I totally agree, it is more than just saying "this needs to change", a CIO needs to understand how that change will affect people and be able to evaluate if it is going to make things better or worse.  Sometimes the tech leaders are look to in the name of updating systems but if you update the systems and the people using them aren't up to speed you're going to cause some damage.  
ChrisMurphy
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ChrisMurphy,
User Rank: Author
10/20/2014 | 9:10:05 AM
Re: Left behind while standing still
And then there's the people factor in such a change, SaneIT. Changing to a cloud collaboration system, for example, might mean you're asking people who ran systems hands on to now spend more time coaching end users on how to get the most out of the new capabilities. Those are different skills, and CIOs need to be transparent and realistic about how they're asking people to change. 
jagibbons
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jagibbons,
User Rank: Ninja
10/20/2014 | 7:54:50 AM
Re: Left behind while standing still
Knowing the difference is where a CIO can be truly effective.

Agreed, SaneIT. A strong CIO can help the enterprise evaluate where it makes sense to replace a system versus keeping one in place.
SaneIT
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SaneIT,
User Rank: Ninja
10/20/2014 | 7:52:12 AM
Re: Left behind while standing still
To the point of sunk costs and always looking for better options I think there is a bit of a balancing act required.  Yes you should always be looking for better systems than you currently have but you will run into times where what you have is the best option for right now and changing for the sake of change is just doing to be damaging.  Anyone can go in and say system Y needs to be replaced because it causes a bottleneck but often enough I see that system replaced with one that isn't any better it is just different.  Knowing the difference is where a CIO can be truly effective.  
jagibbons
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jagibbons,
User Rank: Ninja
10/19/2014 | 8:39:05 PM
Re: Left behind while standing still
Those are major challenges, SachinEE. I'd agree that IT is often plagued by market changes (new technology comes and goes multiple times per day) and communication (that is a very common problem). As for managing, there are good and bad managers in IT, as well as in any other field.
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