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HP Eprint Trouble Continues
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martexx
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martexx,
User Rank: Apprentice
10/10/2011 | 9:34:47 PM
re: HP Eprint Trouble Continues
although i agree that it is not very cool, its a configuration "error" on your side :(

The reason its not working is because of security.
HP does a check in dns for a spf record to find out if the ip the email comes from is allowed to sent for your domain. This is a measure to prevent spam because invalid ip's will not be accepted.
For the avarage user however this breaks functionality as the domain is maybe gmail or yahoo or informationweek.com, but they sent the email from their home using the ip given to them by the isp.

This leads to an error in the check. Although its totaly correct for mailservers to do this i find it really stupid of HP to implement it if they are going to sell this service to normal consumers.

Now the solution:
note all the ip's where you want to sent from on a note
Ask the sys admin who controls the domain/dns to ad a SPF record to the domain config and tell hime to include all ip's on the note.

Now if HP does the check it will pass.



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