NetBase Adds Social Engagement, Starting With SAP CRM
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David F. Carr
David F. Carr,
User Rank: Author
5/15/2012 | 11:14:28 AM
re: NetBase Adds Social Engagement, Starting With SAP CRM
Update: Although the NetBase folks kept referring to this their latest SAP deal as an SAP CRM integration, I'm now told it's really an integration with a new product called SAP Social Customer Engagement On Demand. This cloud product in turn provides the integration back to SAP CRM.

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