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Microsoft Surface: Enterprise Tablet Market Isn't Enough
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JEPars
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JEPars,
User Rank: Apprentice
6/25/2012 | 7:43:14 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
One is led to wonder if the boss has pointy hair.
Fill
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Fill,
User Rank: Strategist
6/23/2012 | 10:24:45 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
I work as head of IT at my corp and all I see are headaches from the Surface. You can read between the lines on a product rollout and there are several red flags. One is the Surface web site still says "coming soon", which is ridiculously negligent for MS after a rollout. The other was the Surface crashed during the demo, which is now viral on Youtube. OK, maybe that was a fluke. There's no specs, shipping dates, ability to pre-order, etc. It's a tablet with a kickstand and a floppy keyboard to make it back into a netbook which (because MS won't release pricing) is speculated to be more expensive than a comparably spec'ed netbook or ultrabook. The lesson is, if the company producing the product doesn't show much faith and support it in, then you probably shouldn't either. Caveat emptor.
Sam Iam
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Sam Iam,
User Rank: Apprentice
6/23/2012 | 1:31:07 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
Agree, I have not seen true BYOD in use. The iPhone/Android smartphone and iPad roll-outs have largely been company owned devices which are managed by the company. It really isn't any more complex than the way companies currently manage Microsoft devices (PCs) except that the security, provisioning and management software tools in use are OS agnostic instead of Microsoft's tools.
Sam Iam
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Sam Iam,
User Rank: Apprentice
6/23/2012 | 1:14:35 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
"I sometimes wonder if the only reason that IT people like Microsoft products is because they feel they can keep their priesthood going only as long as tech products break and are complicated and they are needed."

Yes, and all of the IT techs are trained specifically in Microsoft. To tell them to move off of Microsoft is the same as telling them their skills and certifications are not valuable anymore. They are going to fight it, but the end users are taking over their technology decisions now and they are not selecting Microsoft.
Blogpimp
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Blogpimp,
User Rank: Apprentice
6/22/2012 | 10:49:10 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
I think you are missing something. There is a good reason why Microsoft's tablet will have the same fate as Zune and their failed phone. I am not a tech guy. I am a consumer. All of the IT guys are into Microsoft products but fail to realize that ordinary consumers absolutely hate Microsoft. Tech guys want "features". Consumers just want something that works and is user friendly and like customer service. Microsoft has none of these things. For years they have been able to dictate to consumers because they had captured the business market. Now, consumers are telling business what they want and Microsoft will never get that. They aren't innovators, their software crashes and isn't user friendly. I sometimes wonder if the only reason that IT people like Microsoft products is because they feel they can keep their priesthood going only as long as tech products break and are complicated and they are needed.
EricLundquist
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EricLundquist,
User Rank: Apprentice
6/22/2012 | 7:16:26 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
Great article. The Surface surfaces a bunch of underlying issues. If you are in a company with an unrestricted byod, Surface would be one of many contenders. If it has Windows, Office, Exchange, Active Directory and a keyboard it all sounds like an ultrabook. Few companies I know are willing to buy a version 1 of anything. I'm guessing it would be at least 6 months after shipping that IT types would seriously evaluate Surface. Until I get one that I can really run through the paces, I'm holding off giving it a thumbs up or down. BTW, I did a Google+ post on the best Microsoft tablet of all times https://plus.google.com/u/0/10...
ChrisMurphy
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ChrisMurphy,
User Rank: Author
6/22/2012 | 1:35:04 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
BYOD is one important driver, but it's not the only one, and isn't even the main one at many companies.More companies are issuing iPads, not just allowing personally owned ones in. Look at companies like Level 3 giving iPads to all its salespeople (http://www.informationweek.com.... That's happening at more companies. I could see something like Surface, if Microsoft delivers on the vision that includes this easy-to-use lightweight keyboard and Office apps access, appealing in a sales setting.
ChrisMurphy
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ChrisMurphy,
User Rank: Author
6/22/2012 | 1:31:10 PM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
You're right that the pressure's on Surface, and it can't feel like a gen 1.0 product in any way. There will be no patience in the market -- consumer or biz -- for that.
Bprince
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Bprince,
User Rank: Apprentice
6/22/2012 | 5:48:01 AM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
The bring-your-own device trend is the main thing powering iPad adoption in the enterprise. Stands to reason the same will be true with Surface if there is going to be enterprise uptake, because if no one likes to use the consumer version there is no real reason for an IT shop to switch over from what they are already using.
Brian Prince, InformationWeek/Dark Reading Comment Moderator
Johnnythegeek
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Johnnythegeek,
User Rank: Strategist
6/22/2012 | 3:15:08 AM
re: Microsoft Surface: Enterprise Tablet Market Isn't Enough
How much longer can Microsoft keep interest without a actual product in the market place? I mean they have been talking about another crack at a tablet since the iPad was introduced. Does it really take this long (3 generations of iPads) to make one Tablet called the Surface?
This Surface better be perfectly priced and have no glitches.


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