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Apple's Planned Obsolescence: Customer Revolt Brews
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rcreager840
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rcreager840,
User Rank: Apprentice
6/26/2012 | 1:31:49 AM
re: Apple's Planned Obsolescence: Customer Revolt Brews
A quick look at other industries (e.g., automobile) can remind us that few people or companies have remained at the top over the long haul, and those that have remained are quite aware of customer needs, instead of telling customers what they need. Apple's reign will continue for a season but I suspect it will be troubled in the near future by Android-based equipment, and lower cost equipment.
jmineo144
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jmineo144,
User Rank: Apprentice
6/25/2012 | 10:25:52 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
I have no problem with moving forward. If you change the format of something it is usually to bring new features and functionality. But changing things for the sake of obsolescing past technology is ruthless and in the case of Apple's devices unnecessary. I mean really, who has had an Apple portable device last more the 2 years anyway? Their devices already have obsolescence built in, there's no need to change the cable to force the very small minority of Apple device users to buy new.
jmineo144
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jmineo144,
User Rank: Apprentice
6/25/2012 | 10:20:54 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
Actually, Apple already did make the old iPod interface obsolete. Anyone who had a device back when firewire was popular knows how expensive Apple's fickle attitude can be. I have at least one car interface that won't charge newer iphones and ipods and that car is only a 2008. I have friends who invested $300 (US) on Bose Sound Docks that were originally wired to charge devices that were based on the firewire pinout. Now that very expensive accessory is very useless.
Bizlaw
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Bizlaw,
User Rank: Apprentice
6/25/2012 | 10:00:10 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
The problem Paul is that Feldman is reporting the canceling of MobileMe like it's a sudden, new event. In fact MobileMe subscribers have known since June 11, 2011, that MobileMe was going to be shut down by June 30, 2012. Apple has been sending MobileMe users many, many emails for several weeks now reminding MobileMe users to move their contacts, calendars, etc. to iCloud (which is free) and to move their web sites, photos, etc. somewhere else so that nothing is lost.

This article makes it sound like Apple just decided last week to kill MobileMe when Apple has in fact gone to great lengths to make moving your data to iCloud a one-button click and has given users enough warnings to make them sick of receiving the emails.
Bizlaw
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Bizlaw,
User Rank: Apprentice
6/25/2012 | 9:56:04 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
I think Apple will take its 75% of smartphone market profits anyway over pure market share. You forget that in that 50% market share for Android are versions of Android that you wouldn't even recognize as an Android phone, including Chinese knock-offs and other incredibly cheap phones.

The argument between removable vs. non-removable batteries is just silly. It's a design choice. If you have a removable battery, you need more space for the connectors, battery compartment, etc. You also restrict your battery shape. A non-removable battery can be more creatively shaped to fit inside the device, but takes away the possibility of swapping batteries if one runs out of juice.

Personally the idea of needing to carry extra batteries is silly. I would virtually never need to swap a battery in my iPhone: Just plug in somewhere (like my car or at my desk). Worst case scenario is to buy a Mophie Juice Pack or quick-charge battery pack for those rare occasions I would need it. How is that so different from a removable battery?

Your claim of list of items not supported by iCloud which were included in MobileMe is also specious. Apple realized it didn't need to offer web hosting because so many other third party vendors were doing the same, and it doesn't really fit into Apple's product lineup. So it dropped it. At least Apple didn't tout a product like Microsoft's Kin phones, only to cancel the entire thing within 6 months of releasing it.
Bizlaw
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Bizlaw,
User Rank: Apprentice
6/25/2012 | 9:47:47 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
Please stop taking rumors as fact. Apple has announced nothing regarding the dock connector or any chip which prevents third party hardware which is not approved. For all you know it's not true, or the chip is to ensure accurate power supply is presented and no overload occurs.
Bizlaw
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Bizlaw,
User Rank: Apprentice
6/25/2012 | 9:45:25 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
This article is ridiculous. Apple told MobileMe users over a year ago that MobileMe would be ending. Plus, all of your contacts, calendar, etc. is ported to iCloud if you want, or you can sync by plugging your iPhone into your Mac/PC.

This "planned obsolescence" is also a myth. Apple just announced that even the iPhone 3GS will run iOS 6 when it comes out. Fewer than 10% of Android phones can run Ice Cream Sandwich, and most can't even upgrade whatever version of Android they are running because Verizon, Sprint, AT&T, etc. won't make an update available. Planned obsolescence is MUCH more prevalent in the Android universe, where you can't upgrade even if you wanted to because an upgrade you find online may not work on your particular handset hardware. Yes, that includes the Samsung phones Feldman praises so highly.

Plus, there's no reason you need to upgrade your iPhone. It will keep working just fine. No, you won't have the most recent features which are part of the new OS, but that's your choice. There is no company which lets you add features to an older version of an OS, whether mobile device or PC. You have to upgrade to get the new features.
stahmasebi9211
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stahmasebi9211,
User Rank: Apprentice
6/25/2012 | 9:10:01 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
I don't understand this constant Apple bashing by Mr. Feldman. It's almost as if he's a paid stooge of Microsoft's (or maybe Google's?). Apple does a lot to make sure their customers are happy and taken care of. The last FOUR iPhone releases have had the same charging mechanism. It's ok if they want to go ahead and change something for the newest release due in September. Also, Mobile Me never got the kind of adoption they had hoped so with iCloud came a much improved implementation which naturally warrants cutting ties with the previous way of doing things.
mpsmart
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mpsmart,
User Rank: Apprentice
6/25/2012 | 8:24:57 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
Well not all users... Just users who upgrade to the next iPhone. Its not Iike the previous gen's of iPhones are getting different docs (same with new users who aren't offered MobileMe). As I said in my comment, this update makes the overall mobile experience better. And as for the end of MobileMe, sure there were features that subscribers enjoyed that are not yet included in iCloud, but that doesn't mean that the overall experience was better on mobile me. I think complaining about apple is necessary to make apple and others strive for excellence. However, the complaints in this article aren't worth making and are not sound. Give me some reasons to believe you rather than just saying "ugh, I hate paying for upgraded devices." Also, don't moch quote (as I just did) in the beginning of an article. Its bad form considering many readers only read the first paragraph
AppleWatcher
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AppleWatcher,
User Rank: Apprentice
6/25/2012 | 8:11:40 PM
re: Apple's Planned Obsolescence: Customer Revolt Brews
Changing the dock connector is only an issue if it doesn't appear to serve some larger, long-term strategic purpose. A mini-Thunderbolt connector would be awesome, because ultimately I want my iPhone to drive my 27" display when I dock it. Apple has historically done these transitions pretty well. Any of you pined for a clickwheel lately?
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