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Sorry, But Outsourcing Isn't Evil
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lacertosus
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lacertosus,
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8/3/2012 | 4:02:53 PM
re: Sorry, But Outsourcing Isn't Evil
Off-Shore outsourcing is evil.
iosax
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iosax,
User Rank: Apprentice
8/3/2012 | 5:38:12 PM
re: Sorry, But Outsourcing Isn't Evil
The only reason outsourcing is not going away is our politicians are owned by the same corporations doing the outsourcing. The only reason the feds keep printing worthless money is the outsourcers know the migration to developing countries can only be sustained by the american middle class. If they destroy it too fast they won't have a market to sell whatever they produce offshore. Chinese and Indians are still not able to buy most of the stuff they're producing
dophi
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dophi,
User Rank: Apprentice
8/3/2012 | 5:38:17 PM
re: Sorry, But Outsourcing Isn't Evil
I won't say outsourcing is evil but I will say outsourcing will not be here forever. Going by the picture, I would say Mr Preston hasn't been around long enough yet to be making statements like "it's not going away", unless he is refering to the here and now. There was a movement in the late '60's until the mid '70's. It was similar to time sharing in that many users bought time on a central computer. Companies didn't have their own installations. They leased time and resources. Today's movement is not unlike that of the past. The same thing that killed the business then will, in my opinion, do the same in the future. It will become too costly, clumsy, inconvenient and unreliable.
bfreedman940
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bfreedman940,
User Rank: Apprentice
8/3/2012 | 5:45:19 PM
re: Sorry, But Outsourcing Isn't Evil
IT outsourcing is a cauldron of current political and economic issues: globalization, competitiveness, immigration, product quality, labor markets. All these issues existed before the IT outsourcing became the flavor of the month. They'll still exist after the spotlight turns to a new hot trend. Clearly the global political, legal and economic policies are fun to think about, opine about and elect presidents about.

IT outsourcing is merely a management tactic. Outsourcing isn't good or bad. Outsourcing isn't a guarantee of success. It is legal and ethical. If done right it, t can create competitive advantage and economic gain. If done wrong it is a costly drag on success.

Businesses (and hand-wringing policy wonks) ought to look beyond the single inflamitory statistic of cost per hour of labor in different countries, and evaluate outsourcing strategy (or insourcing strategy) on its ability to deliver economic advantage within the current (and projected future) legal and political climates.
MECH1
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MECH1,
User Rank: Apprentice
8/3/2012 | 5:49:24 PM
re: Sorry, But Outsourcing Isn't Evil
The statement that outsourcing is not Evil is correct. Paying for a college education and having someone down size you for a person out of the country?
Usually the same people who cry when we stop "BUYING AMERICAN" and their profits go down.
Corporations such as Microsfot do not want to lose market share? I suggest we ALL buy from someone else. It would be correct to do that.
The consumer outsources and it is not EVIL?
They go to the Government and ask that we bail them out (GM).
What is EVIL? Evil maybe a one sided argument? Did you consider the other side if consumers outsource?
Can we outsource our Congress? Can't do the president as he has to be native born.
Majo
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Majo,
User Rank: Apprentice
8/3/2012 | 5:54:22 PM
re: Sorry, But Outsourcing Isn't Evil
US corporation only need US consumers to finance the move and expansion of plants abroad and then to kick-start their marketing overseas. With over 3 billion people in Asia 350 million in North-America is chump change.
No one in North-America can compete domestically since corporations like Apple own all the patents and will sue the pants of any upstart.
Host
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Host,
User Rank: Apprentice
8/3/2012 | 6:07:05 PM
re: Sorry, But Outsourcing Isn't Evil
Ray Sjolseth, President, of Seesmart Technologies, Inc., a manufacturer of LED lighting products, explains why the company is GǣinsourcingGǥ a line of LED lighting products back to the US as an GǣAmerican-made line.Gǥ
Among the reasons Sjolseth gives for manufacturing the new LED line in the US are: Timely delivery to customers; Quicker turnaround time; Avoiding costly air freight charges; Better control of manufacturing process; Closer eye on product quality; Better cash flow management; and Able to satisfy customers that demand American-made.
Edwardo0
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Edwardo0,
User Rank: Apprentice
8/3/2012 | 6:07:25 PM
re: Sorry, But Outsourcing Isn't Evil
Sorry? Sorry for what the sorry state of IT support in this country due to the support people being offshore? Sorry because their English and accents are so outrageous that many people hang up in frustration? Or sorry becuase the continued outsourcing of IT skills contributes to the lareg unemployment in this country. Your article reminds me of a saying my mother had "If John jumped off the Brooklyn bridge would you jump too?" Just becuase these companies are doing outsourcing doesn't make it a good thing. As a matter of fact it is a bad thing regardless of what you think. It gives the impression of low-quality support to a companies product support. I would much rather pay more money for a product that is produced and supported in the USA than buy any product that has off shore support. You are right - It is a hot item, but not for the reasons you proclaimed. You never gave any sound logical reasoning as to why out-sourcing offshore is good for the economy of the US.
PJS880
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PJS880,
User Rank: Apprentice
8/3/2012 | 6:18:39 PM
re: Sorry, But Outsourcing Isn't Evil
I think that if it was your company and you could save money on outsourcing then you would. I donGt want to hear all this mumble jumble about how evil it is, the bottom line is these are companies and their goals are making the biggest profit and spending the least amount of overhead. Some of these companies are also finding out that outsourcing is not a very profitable solution to their needs. I think Preston nails it when reporting this story, he seems to not be favoring one way or the other, just reporting. When you become a large company making millions of dollars you sometimes forget your core values when it comes to saving money. Businesses are not there to provide services and products to break even. If outsourcing can produce the same results for less money then why would you not make that viable business solution? I understand your loyalty to American workers and applaud it, but other countries are producing the same quality for less and sometime not. It is not a cut and dry decision; it is what makes best sense for your business not the rest of the country. Sorry if the truth makes me a douche, but talk to me when you run a multi-million dollar company and tell me money doesnGt make a difference in your business decisions!

Paul Sprague
InformationWeek Contributor
rdeck605
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rdeck605,
User Rank: Apprentice
8/3/2012 | 6:23:19 PM
re: Sorry, But Outsourcing Isn't Evil
From his picture, he wants to put on a tough guy persona. However, he forgets Henry Ford realized he needed to pay his workers enough to buy his product so he had a market to sell to. He has phone numbers of American technical support personnel and doesn't get a "technician" in India that cannot take an address or phone number correctly and tells you to take a cloth and wipe off the paper tray on a printer to solve a Wi-Fi connection problem (Dell). I switched brands because the tech support was inferior, not because of where it came from. If you look to outsource because it is cheaper and easier to administer one contractor than hundreds of employees and a call center, fine. Just be sure the quality is there or your business is really buying a down turn in your sales in the future that you cannot understand.
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