re: Why MBAs Hate Google--And You Shouldn't
Google operates in fast moving markets and therefore most of its apps get thrown away within 18 months or less. There are only a few things from Google that as a product had a long live span: search, Android, and Chrome. And in some cases Google became the solution they tried to replace, namely with map services. Google got so greedy and raised prices so much that they eventually became uninteresting for many businesses, because Microsoft and others were less expensive. Yes, Bing maps tend to be horribly outdated, Microsoft support sucks, and the licensing with Microsoft is a nightmare compared to Google (and Microsoft has given out exclusive licenses, such as for using Bird's Eye View for government entities, so you might not be able to use that or have to pay up), but in the long run Microsoft is less expensive and offers services that are just good enough to be taken seriously.
Similarly, the Chrome books are too expensive. For the same price you can get laptops that have way more power and flexibility and that can still be used for accessing Google cloud services, but you can also run your desktop apps. The Chromebooks might be more interesting when priced right (200-250 range) and are coming with services bundled in from Amazon, Netflix, etc. People buy netbooks and tablets for consuming content, not so much for the hardwware or the OS.