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What Collaboration Can And Can't Fix
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pankaj
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pankaj,
User Rank: Apprentice
9/27/2012 | 7:00:58 PM
re: What Collaboration Can And Can't Fix
An article totally to my heart! Companies tend to haphazardly implement technology. They need to be clearly aware of what they seek from a technology, and keep comparing actual results with expectations.
Richard Rashty
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Richard Rashty,
User Rank: Apprentice
9/28/2012 | 2:00:28 PM
re: What Collaboration Can And Can't Fix
@jacobm, I agree with your Post. Over the maturity cycle of Collaboration and Social Business Technologies, I have noticed until very recently a mindset of ignoring the inherent complexity present in these technologies. There are 2 specific dimensions I see as the crux of the problems impacting organizations that started on the journey to becoming a Social Business and more collaborative.

1) Using Social Technologies are NOT SIMPLE. It requires much more tacit effort to engage and collaborate. Take email for example. We heard how Social Technologies will replace email. I say NOT for a long time, maybe never!

Email is SIMPLE, Email is EASY, Email is PREDICTABLE..

2) The benefits of this enhanced Collaboration, Co-creation, and driving business value has almost totally focused on the Organization's benefits. This is a CORE mistake from the technology vendors. The Focus MUST be on "The Me". How does these emergent technologies help "ME" do my job, solve MY problems, improve MY personal brand?

Today, we see these Collaboration/Social Business Vendors now shifting on both these dimensions in merging existing collaboration processes into Social Technologies to help "Me" learn a new way to work, and Ease My Pain.

I have a blog post on this specific point

http://socialfromthetrenches.w...
Antonio Stradivari
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Antonio Stradivari,
User Rank: Apprentice
9/29/2012 | 2:03:21 AM
re: What Collaboration Can And Can't Fix
@jacobm: Some good points, but one more suggestion: it is completely unnecessary for employees to e-mail files to themselves to make these available at home or elsewhere. I use Windows Live Mesh, which holds the documents folders on my office desktop and personal laptop in synchrony (in near-real-time), so when I use my laptop at home it automatically gets all the previous updates that I need from my office machine (and vice versa). Similarly, I spend about $100 a year on a remote web-enabled shell account on which I have set up a personal CVS repository to store files, which I can access from home or work, and potentially from anywhere if needed. For certain projects this is invaluable and I can retrieve earlier versions of documents easily. I wish companies would make such resources available to all, and that their use would become part of corporate work practices. This would cost very little and would yet save lots of time and increase productivity.
Deb Donston-Miller
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Deb Donston-Miller,
User Rank: Apprentice
10/3/2012 | 11:24:41 PM
re: What Collaboration Can And Can't Fix
I think you bring up a really important point regarding the ease of use of email--or, if it isn't inherently easy to use, we are so experienced with it that it seems easy. And I also agree that social networking technology can be difficult to use, and I would add that it can be intimidating for some users. Email rightly or wrongly has become demonized, but I wonder whether we shouldn't be thinking harder about how to integrate email conventions--at least to some extent--into social networking platforms. That would perhaps bridge the gap for reluctant users.

Deb Donston-Miller
Contributing Editor, The BrainYard
Andrew Staples
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Andrew Staples,
User Rank: Apprentice
10/10/2012 | 6:15:47 PM
re: What Collaboration Can And Can't Fix
Sounds like a lot organizations are experiencing premature collaboration. There's a site for this issue: www.prematurecollaboration.com



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