Amazon's Dec. 24th Outage: A Closer Look
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User Rank: Strategist
1/6/2013 | 2:45:15 AM
re: Amazon's Dec. 24th Outage: A Closer Look
Well, I always enjoy Mr. Babcock's writing and this article is additional proof that he is one of the best in the business. As for AWS, no other company has done more to advance cloud computing than Amazon. With 70 percent of the market, AWS has become the gold standard in cloud computing. AWS could also be getting too big and growing too quickly, which could account for some of the mishaps they have experienced in their US East center in northern Virginia. Operating and maintaining a warehouse-scale computing system calls for higher levels of system intelligence in order to correctly identify when the system needs to take corrective action to protect itself. So far we have seen both EBS and ELB fail to "understand" what had happened and take the proper corrective action in response to human errors. In fact, the system's response made the problems worse in both of these situations. Amazon has a lot of bright people working there. The situation can be improved and it will have to be improved if AWS intends to remain in business because the competition is out there.
User Rank: Ninja
1/5/2013 | 2:34:14 PM
re: Amazon's Dec. 24th Outage: A Closer Look
Whatever the reason....welcome to the cloud! Maybe running your own servers isn't really that bad of an idea.
John Foley
John Foley,
User Rank: Apprentice
1/4/2013 | 5:42:32 PM
re: Amazon's Dec. 24th Outage: A Closer Look
We learn that human error is the ultimate cause of the failure, and that processes and procedures that should have been in place to protect against this kind of mistake weren't implemented.That can't be reassuring to federal agencies in Washington DC and northern Virginia that presumably are (or would be) served by this same data center. The White House's "cloud first" policy requires agencies to ramp up their use of cloud services, yet one of the leading cloud service providers suffered at least two local outages in 2012. At the same time, the feds are closing hundreds of their own data centers, so they may have no choice but to use commercial services/centers like Amazon's. Among the lessons learned: government IT teams better devote adequate time and attention to SLAs, cloud architecture, and redundancy.
User Rank: Strategist
1/4/2013 | 4:58:00 PM
re: Amazon's Dec. 24th Outage: A Closer Look
I've been tellin' ya - Microsoft's Azure is a better cloud technology.

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