Dissatisfaction Rampant Among Community Hospital EHR Users
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User Rank: Apprentice
11/4/2014 | 12:30:32 PM
EHR Dissatisfaction
When I attend AAHAM and HFMA meetings for revenue cycle members, I am amazed at the number of facilities that are one to two years post conversion and are miserable with their EHR choicces.  I am also surprised by the number of hospital and physician providers who are currently making plans for a migration to a newr EHR, but the finance teams have little to no say in the EHR decisions.

I once worked with a CEO who claimed during a EHR search, any system can produce a bill and collect money. Guess what: he was SO wrong.

Critical Access Hospitals, simply do not have the resources to support some of the really intense big EHR systems that are being sold to them.

Good article.

Doris Dickey
User Rank: Apprentice
1/15/2013 | 6:11:02 AM
re: Dissatisfaction Rampant Among Community Hospital EHR Users
Many issues that come up with implementation of an EHR don't come up until you're actually implementing it. It seems to make sense that would be the time to rethink your choice as you're having issues. There are many EHR vendors, but I think you'd be hard pressed to find one that offers everything along with great support. Maybe the grass is always greener... ?

Jay Simmons
Information Week Contributor
User Rank: Apprentice
1/7/2013 | 4:40:44 PM
re: Dissatisfaction Rampant Among Community Hospital EHR Users
That's disappointing, I though EHR systems were going to be state of the art and top notch. Especially with all the vendors that leaped onto the wagon. So the user's dissatisfied with the vendors but are they happy with the EHR systems and their capabilities?

Paul Sprague
InformationWeek Contributor

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