Comments
5 Ways Business Still Fails The IT Organization
Newest First  |  Oldest First  |  Threaded View
Page 1 / 2   >   >>
RPrabhala
50%
50%
RPrabhala,
User Rank: Apprentice
1/25/2013 | 4:13:39 AM
re: 5 Ways Business Still Fails The IT Organization
They both fail each other. One critical area is testing. Business views establishing a dedicated test team as unnecessary overhead and IT fails to stress the importance of it enough. Here is a detailed thought on this http://tinyurl.com/b2xhfl9
dchasselshp5
50%
50%
dchasselshp5,
User Rank: Apprentice
1/23/2013 | 10:07:38 PM
re: 5 Ways Business Still Fails The IT Organization
Just shows the divide between IT and Business is still there and until Software delivers exactly what business users working with customers want in their language then it will continue - think about why are we still "coding" business logic that never changes - oh yes remember big vendors and their ecosystems like to keep the mystic of application deve,lopment in their control as complicate as possible. BUT this could be changing with IT needing to move to business language with supporting tools Business will never move to IT
Terry Bennett
50%
50%
Terry Bennett,
User Rank: Apprentice
1/23/2013 | 7:14:47 PM
re: 5 Ways Business Still Fails The IT Organization
Great thoughts, Chris. There is no single solution to these issues...and no single entity totally at fault. Everyone can point fingers, but that doesn't accomplish anything. Everyone is busy with their own challenges, but that cannot be allowed to become an excuse. Each of us needs to be pulling on the same rope to move the company forward together. After all, shouldn't we all have the same overall goal?

How much progress could be made, though, if each of us resolved to actively work at improving the relationship with every other leader in the company ...on both a business and a personal basis? Would that help the CIO, for example, better understand the challenges faced by other departments (and vice-versa)? Could that lead to more cross-involvement in discussions on how we are going to move the company forward together? And if leadership sets such an example, would it proliferate throughout the organization?
gwilson153
50%
50%
gwilson153,
User Rank: Apprentice
1/23/2013 | 4:56:33 PM
re: 5 Ways Business Still Fails The IT Organization
I laughed as I read this and thought "misery loves company". Actually, my company isn't terrible, but it isn't perfect either. Also, IT is not alone. I hear complaints from a variety of departments or functions that they are not kept in the loop either, so I think in general organizations fail to communicate within their own walls effectively.

Good article and a good summary of reality.
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
1/22/2013 | 1:59:39 PM
re: 5 Ways Business Still Fails The IT Organization
Agree, it's not IT v. the business, IT is a business function. But IT is a distinct function and discipline, as surely as marketing or manufacturing is. And a company can support and build that function well or poorly, it seems to me.
Mike_Acker
50%
50%
Mike_Acker,
User Rank: Apprentice
1/21/2013 | 12:52:53 PM
re: 5 Ways Business Still Fails The IT Organization
it is easy in IT to feel like you are "out of the loop" . but this problem originates in communication . in spite of all the commo gear we have created we still aren't very good at talking to each other . and this may be because we use the word "talking" where we should be using the word "listening"

in my experience most troubles with IT originate from IT marketing. IT is generally over-sold . IT is just a tool . like any tool we have to learn to use it to our best advantage
gjones495
50%
50%
gjones495,
User Rank: Apprentice
1/19/2013 | 12:31:53 AM
re: 5 Ways Business Still Fails The IT Organization
I think you got it wrong again Chris.

First, your whole paradigm of IT vs the Business is wack. There are no enterprises today without Information Technology, not like in the 1990's when technology was just beginning to be utilized by business to generate profits and grow their customer base. In those days resources responsible for the technology were dictated to by so-called business leaders who had a different focus and mindset in pursuit of "productivity drivers", giving birth to outsourcing and downsizing talent. Some of these cultures created by these "leaders" are still struggling with the notion that technology resources are more valuable than ever, thus the misalignment still exists.

Second, you seem to have lost sight of the data breaches and other Information Security problems that have occurred within the Financial Services industry with the statement "Regardless, IT can't use security as an excuse for dismissing productivity drivers, such as tablets, as mere toys." Really? IT is using security as an excuse? If that were the case, then why not put all you data processing into the cloud and be done with it. See how that works out for your business!

Last, just by using the term IT shows you are still stuck in the 1990's. Think IS, Information Systems comprised of People, Processes, and the technology that is used to generate results, and IS, Information Security, the key to success in this interconnected global environment that ALL businesses must account for to exist, and the hammer that will achieve alignment.

George E Jones Jr, CISM CRISC CISSP
Intrinsic Security Practitioners, LLC
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
1/18/2013 | 11:07:48 PM
re: 5 Ways Business Still Fails The IT Organization
Very true. And it goes farther than having to involve IT in projects. It means holding business unit leaders accountable (along with IT leaders) for the effective use of IT.
RobPreston
50%
50%
RobPreston,
User Rank: Author
1/18/2013 | 8:10:18 PM
re: 5 Ways Business Still Fails The IT Organization
As No. 3 suggests, part of this problem has to do with the fact that companies still see IT organizations as something separate from "the business." Priority No. 1 for IT and every other department in a company is to serve customers.
Laurianne
50%
50%
Laurianne,
User Rank: Author
1/18/2013 | 8:03:10 PM
re: 5 Ways Business Still Fails The IT Organization
To the point #2 Chris makes regarding the gap in expectations between marketing and IT, big data startups have zeroed right in here on what they see as a big opportunity, to sell analytics right to the marketing people, no (or little) IT help required. IT can't ignore this fact.

Laurianne McLaughlin
InformationWeek
Page 1 / 2   >   >>


The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest September 18, 2014
Enterprise social network success starts and ends with integration. Here's how to finally make collaboration click.
Flash Poll
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
The weekly wrap-up of the top stories from InformationWeek.com this week.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.