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BlackBerry's New Enterprise Candy Won't Tempt CIOs
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Stratocaster
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Stratocaster,
User Rank: Apprentice
2/1/2013 | 8:07:38 PM
re: BlackBerry's New Enterprise Candy Won't Tempt CIOs
I notice the words "Windows Phone" do not appear anywhere in this article.
Frank Castle
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Frank Castle,
User Rank: Apprentice
2/1/2013 | 12:16:50 AM
re: BlackBerry's New Enterprise Candy Won't Tempt CIOs
Doesn't sound like you really ever had a need for BES nor are in a regulated industry. Just use ActiveSync and call it a day.

That said having oversight over 10k+ mobile devices secure and managing iOS is pretty much double what we pay for Blackberry. The devices are cheaper, data costs are lower and the enterprise Apps we need are all extended to Blackberry. Again your likely ok with the public App download and use whatever you want policy but when you have FINRA, HIPPA and a host of other regulatory bodies that audit you, you need a little more management.

The MDM space is a mess of solutions but there really is a short list and each solution has pros and cons. The big negative are they are ALL limited by the API support Apple and Google provide. Apple's done great work here, Google not so much. At the end of the day employees don't want a restricted iPhone anymore then they wanted a restricted Blackberry. Thus the last point - BYOD

BYOD is such a PITA but we have a program and very few employees use their device at work. Biggest drawbacks are the cost is shifted all on them, this works great for your C level who can foot the bill or just expense it back but rank employees don't like paying for data and phone calls for work. Subsidies eat into any cost savings and take time to administer so it is what it is. At the end of the day we still have employees using Blackberry 20-1 over BYOD.

Empolyees want the single device to serve both worlds and they don't want to give corporate control or access to their device. Corporate wants to dump growing mobile expense but want to ensure their data is protected, HR is paranoid about questionable activity being done on corporate property. We've already dealt with a sexting / harrasement case that almost killed the program. It's messy and there is not perfect solution. What works in one company, fails in another. Every company has different needs and culture. Personally if work expects me to be reachable all hours, they can pay for that priviledge. If they don't - my day ends at 5pm. If they technology is not what I like, I deal with it. It's really an entitlement attitude.

Back to BES 10, we're already running it and have Z10 devices deployed - rave reviews. People were so fed up with our current MDM it's like getting rescued off a deserted island. One of the users said it best, "I didn't realize how much time I was wasting on the iPhone, I gave it to my kid"

But hey, best of luck with your new approach to enterprise mobility.
jfeldman
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jfeldman,
User Rank: Strategist
1/31/2013 | 8:41:10 PM
re: BlackBerry's New Enterprise Candy Won't Tempt CIOs
The product category is called MDM - Mobile Device Management. It's available from more than just the vendors you mention. Hope that helps.
David Lundquist
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David Lundquist,
User Rank: Apprentice
1/31/2013 | 8:10:28 PM
re: BlackBerry's New Enterprise Candy Won't Tempt CIOs
Would a startup succeed with what BlackBerry is bringing to the table?
The short answer is yes.

Here is why BlackBerry Z10 is indispensable:

1. Communication flow using BlackBerry HUB (Yes it's overwhelming at first, not unlike getting behind the wheel of a Formula One race car. However once you get into it, you never go back to your iPhone or Android.)

2. BlackBerry Contact Profiles with real time feeds and suggestions for addition data about the contact. Add your contacts email and the BlackBerry10 retrieves a rich canvas of information about the person, including photos, company info etc.

3. BlackBerry Remember for rich custom contextual information about your conversations. Any communication, data or app you engage with.

Out of the box BlackBerry 10 delivers exclusive must have features any sales or knowledge driven organization needs.

I understand how the Z10 must appear to those CIO's that have staked their reputation on iPhone and Android.
The whole concept of Conversation Flow with context and rich contact profiles must seem alien, almost as weird as the F35 Fighter would seem to a village medieval peasants with an ox cart.

The Ace in the hole
Blackberry built its new OS as a predatory ecosystem. The ability of developers to build native BlackBerry Apps has multiple approaches, including most critically in the initial stages the best suite of source code conversation tools for existing App Developers.

No other platform has so many choices for developers, not Apple, Google or Windows.

So having answered the hypothetical question, I am happy to say BlackBerry is not a start-up, and it's reputation for total security has yet to be matched.

Blackberry is back, try to get to the acceptance stage quickly.
nname2013
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nname2013,
User Rank: Apprentice
1/31/2013 | 5:28:30 PM
re: BlackBerry's New Enterprise Candy Won't Tempt CIOs
If you are using iPhones or Androids in your organization without Good, you are opening your organization up to data leakage. It is easy on a device to save a document from corporate email and then send it using your personal with no one the wiser. Additionally, you can copy and paste across apps including mail etc. You have no record of the intellectual property theft.

This is why Blackberry/Good etc continue to have a place in the corporate environment and government organizations. As a CIO, you have a responsibility to protect your confidential data that provides the underlying competitive advantage.


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