Comments
3 Ways That IT Still Fails Itself
Newest First  |  Oldest First  |  Threaded View
hbaldwin940
50%
50%
hbaldwin940,
User Rank: Apprentice
2/11/2013 | 7:42:13 PM
re: 3 Ways That IT Still Fails Itself
Excellent points, Jonathan. #1 will help IT get around the 80% maintenance, 20% innovation conundrum, while #2 will inform where innovation comes from. As for #3, I have a friend whose job is simply to do communications for a large company's IT department. The whole idea of communicating IT's value is codified in a specific group.
jemison288
50%
50%
jemison288,
User Rank: Moderator
2/11/2013 | 7:38:52 PM
re: 3 Ways That IT Still Fails Itself
Use systems that automate reporting. We have monitors on the way into the break room that depict statistics by individual for the prior week, and they're automatically generated.
Laurianne
50%
50%
Laurianne,
User Rank: Author
2/11/2013 | 5:34:29 PM
re: 3 Ways That IT Still Fails Itself
As staffs get leaner, the temptation may be to skip the reporting work. Your morale point is a good one.

Anyone have any advice to share on making the reporting work really pay off?

Laurianne McLaughlin
InformationWeek
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
2/11/2013 | 5:24:31 PM
re: 3 Ways That IT Still Fails Itself
Great points. On #3, GM CIO Randy Mott refers to these kind of performance metrics and project returns as the "revenue of IT." If all you're looking at is how much IT costs, not what you get for it, that cost is always going to look too high. Thanks for finishing off the trilogy, Jonathan.


The Agile Archive
The Agile Archive
When it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 - 2014
Our InformationWeek Elite 100 issue -- our 26th ranking of technology innovators -- shines a spotlight on businesses that are succeeding because of their digital strategies. We take a close at look at the top five companies in this year's ranking and the eight winners of our Business Innovation awards, and offer 20 great ideas that you can use in your company. We also provide a ranked list of our Elite 100 innovators.
Video
Slideshows
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.