Digital Government May Exclude 4 Million U.K. Citizens
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J. Nicholas Hoover
J. Nicholas Hoover,
User Rank: Apprentice
3/29/2013 | 1:59:12 PM
re: Digital Government May Exclude 4 Million U.K. Citizens
There's no reason at this point to force people to use online services if they are unable or unwilling to do so. There remains a digital divide as well as a large cohort of older individuals who will likely never learn to use a computer. I wonder if there's a possibility for countries instead to encourage use of online services through incentives like tax breaks.

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