So You Want To Be A CIO? 4 Tips
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User Rank: Author
5/20/2013 | 2:37:49 PM
re: So You Want To Be A CIO? 4 Tips
The "spillers" and "fillers" comment is interesting, especially in light of how important innovating has become to business teams. It is hard to innovate when you are focused on fear. But I am sure every IT pro reading this has worked for several spillers.

Laurianne McLaughlin
User Rank: Apprentice
5/20/2013 | 7:11:02 PM
re: So You Want To Be A CIO? 4 Tips
Great overview, a couple of thoughts. 1) the principles you've outlined here don't necessarily apply only to CIOs/IT leadership -- they are germane to any area of the business (marketing, sales, customer service, financial management, etc.). 2) I'm hearing more and more from financial services firms about making innovation more a part of their cultures (vs "one-off" projects). It seems the challenge for CIOs/IT organizations are less around innovation and more around making the business case for projects/investments that are unproven, leading edge, etc.I don't see insurance or banking IT as inherently conservative or risk averse -- but there is concern about where to place bets and how to demonstrate they are the right bets.
User Rank: Strategist
5/20/2013 | 10:50:57 PM
re: So You Want To Be A CIO? 4 Tips
Managers who are risk-averse will tend to "correct" employees who are risk tolerant, teaching them the wrong lessons and putting the brakes on what an organization can accomplish. Risk tolerant employees will get some things wrong -- but at least they'll try to find new ways of doing things and not repeat poor performance over and over again..A few emerge as consistent performers under difficult, changing conditions. Jonathan strikes a nice balance in the discussion above. He's a "filler" by nature. Sometimes as a manager, I signaled I understood the "spiller's" role as well and would use it, if necessary, to get an errant employee back on track. That usually worked. Charlie Babcock, editor at large, InformationWeek
User Rank: Author
5/21/2013 | 4:21:25 PM
re: So You Want To Be A CIO? 4 Tips
Per No. 2, Paul Heller, then CIO of Vanguard mutual fund giant, expressed this same idea to me as he moved from CIO to a business unit role: That the no. 1 job of the CIO was helping to run Vanguard, just as it was for every member of the executive team, and the no. 2 job was running IT, just as every other exec had a business function to run "in their spare time."

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