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Salesforce.com, Workday Keep Cloud Momentum Rolling
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D. Henschen
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D. Henschen,
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9/5/2013 | 1:37:05 PM
re: Salesforce.com, Workday Keep Cloud Momentum Rolling
Other interesting insight from our research: Cloud apps seem to have an Apple-like fanboy factor, with average satisfaction ranging from 3.1 to 3.7 on a scale of one to five (with on being "very unsatisfied" and five being "very satisfied"). On-premises app satisfaction is several points lower, ranging from 2.7 to 3.4.

Top points of cloud satisfaction: serviceability and ease of implementation. Bottom: ease of customization and integration. Top points on on-premises app satisfaction: reliability and availability of technical/industry expertise. Bottom: ongoing maintenance and support cost and initial software cost.
RobPreston
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RobPreston,
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9/5/2013 | 6:46:41 PM
re: Salesforce.com, Workday Keep Cloud Momentum Rolling
There was a time when people thought email wouldn't move into the cloud: Too mission critical.
cbabcock
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cbabcock,
User Rank: Author
9/5/2013 | 9:55:49 PM
re: Salesforce.com, Workday Keep Cloud Momentum Rolling
ERP and most back office functions are eventually on an almost certain migration path into the cloud, except those that are tied to core business operations. The data will need to be encrypted both in transfer and in storage but that will become a routine operation, On premises software will reflect what's unique about the business. Everything that's done like other businesses will be found in the cloud. Granted, we're nowhere near such a world yet but we are moving in that direction.
ChrisMurphy
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ChrisMurphy,
User Rank: Author
9/5/2013 | 10:30:25 PM
re: Salesforce.com, Workday Keep Cloud Momentum Rolling
I heard an interesting theory this week: once big companies decide to move to a cloud enterprise app, they can do it very fast -- faster than smaller companies -- because the big guys have done the whole ERP re-enginnering thing, they know the pros and cons and what works and doesn't; they're going cloud which helps IT ops, but the business process change isn't that great.


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