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Patients Seek More Online Access To Medical Records
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Alex Kane Rudansky
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Alex Kane Rudansky,
User Rank: Author
9/24/2013 | 3:44:38 PM
re: Patients Seek More Online Access To Medical Records
Also important to consider the disparities in those using patient portals/ accessing EMRs and which patients are actually embracing this access -- and if they have access at all.

A 2010 study conducted in New York City published in the Journal of General Internal Medicine reported that 16% of all patients in the study received an access code to a patient portal, and of these, 60% activated their code. Those who activated their access tended to be whiter, English-speakers, and with private insurance.

How can providers expand access?
Alex Kane Rudansky
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Alex Kane Rudansky,
User Rank: Author
9/24/2013 | 3:33:44 PM
re: Patients Seek More Online Access To Medical Records
This plays into the overarching theme of patient engagement-- when you give patients access to their records and make things like refilling prescriptions as easy as a mouse click, you get more patient interest and better patient outcomes. Still, I don't believe that this is a replacement for face-to-face or phone communication. There is a certain value in that type of relationship that can't be replicated online.


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