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Is New Kindle The Future Of Contact Centers?
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anon4285313226
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anon4285313226,
User Rank: Apprentice
10/2/2013 | 8:20:16 PM
re: Is New Kindle The Future Of Contact Centers?
Problem here is... If you have an issue with your device... you can't really use it to "click here for help"... Kind of counter productive!
OtherJimDonahue
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OtherJimDonahue,
User Rank: Apprentice
10/2/2013 | 12:51:22 PM
re: Is New Kindle The Future Of Contact Centers?
It is a truly amazing idea ... you know, if it works. Call me jaded, but I'm reserving my enthusiasm for when it's actually demonstrated.

But if it works? Yes, this is groundbreaking.


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